Sophistication of cyber-attacks and increased interdependence on information technology have made cybersecurity one of the most important concerns for enterprises, government organizations and any user on the web. Today, several multinational companies have relied on Cost Rica´s talent to address cybersecurity issues, monitor, prevent and solve, for enhanced risk management.
Costa Rica ranks in Latin America (WEF, 2019)
In processes such as incident response, security platform management and vulnerability management In Costa Rica (CINDE based on estimations from CPIC, 2018)
in Latin America and #27 worldwide (Coursera, 2019)
Services companies on Cybersecurity (KPMG Corporate Services Costa Rica, 2020)
Among services companies in Costa Rica (Vital Statistics Survey, CINDE, 2019)
By 2025 (Markets and Markets, 2019)
Offer educational programs of cybersecurity in Costa Rica to prepare human talent.
For cybersecurity professionals (ISC Cybersecurity Workforce Study, 2019)
Equifax, one of the largest consumer credit reporting agencies, has its largest cybersecurity hub based in Costa Rica, as the company understands that the security of all the information they manage is key for their Customers safety.
With one its largest cybersecurity teams based in Costa Rica, Akamai's Cloud Security Solutions are a suite of cybersecurity applications integrated into its web content and application delivery network to ensure their Customers information's safety.
The global cybersecurity leader, Palo Alto Networks, is all about giving its hundred thousands of enterprise customers the power to protect billions of people worldwide. The company´s site in Costa Rica delivers client-centric services making it all possible.
World´s food leader, Cargill, oversees cybersecurity in the Technology, Governance, Risk & Control department as a core asset of its Business Services operation based in Costa Rica, to ensure the protection of internet-connected systems and data.
IBM Costa Rica established its Global Business Center in 2004 to provide services in administration in Human Resources, Customer Relationship Management, and Shared Services throughout all the Americas and Europe.
Its decision to set operations in Costa Rica was client driven since P&G, a current customer, was requesting its vendor for HR services to have a near shore presence.
In 2011, IBM further expanded its operations and opened an additional IBM division, the Global Technology Services.
The facility delivers IT services to global clients who rely on IBM for outsourcing services. Among many others, this facility includes services such as server management, systems operations, database management, storage management and project management.
In June 2014, IBM celebrated its 10-year anniversary in Costa Rica with the opening of its latest Security Operations Center (SOC), placing Costa Rica on the international map as a center of expertise in this field.
Through an initial investment that comprised infrastructure and education, the center allows IBM to address the growing security needs of its clients in the region.
In April 2019, IBM announced the expansion of its Global Security Services Center, tripling its operating capacity and forecasting an investment of US$21 million over the course of 2019.
The expansion is also adding new services such as incident response and forensic analysis, administered managed detection and response and X-Force Threat Management to hundreds of clients all over the world on a 24x7 footing. The investment also includes the physical expansion of current facilities, as well as world-class training for local talent.
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VMware has one of its most diversified operations globally, in Costa Rica. One of its several key functions is its Network operations center (NOC) where engineers are in charge of providing engineering support for network connectivity issues, as well as working as a liaison for carriers and other information technology (IT) technicians. They are responsible for solving and preventing data outages with wired and wireless system connection hardware as well as communicate with other on-site system professionals to provide issue resolution in a prompt manner.
Since 2007, Sykes Academy in Costa Rica has provided technical education and English improvement scholarships to students, employees and people with interest and aptitude for technology to gain new skills for the works of the future. In 2019, the Academy had a total of 3,156 students enrolled and, through a partnership with the Ministry of Labor, 1,686 people were trained in English.
Considered a keystone for their services, Citrix´s Costa Rican engineers consider multiple elements in order to provide the best possible solution, no matter if it´s about a new implementation or restoring an existing deployment.
Technology and security professionals from Emerson are used to designing technical approaches by using shapes on network maps and schematics - typically detailing many layers, boxes and connections.
IBM's decision to invest in the area of cybersecurity builds on its 15 years of commitment to this country, by expanding the scope of overall cybersecurity skills driven by local talents, giving IBM Costa Rica a fundamental role in handling the threats faced by our global clients. Furthermore, it reinforces the importance of strategies implemented by CINDE on issues such as the investment climate and strategic alliances, to collaborate with government and academia on issues directly related to the fourth industrial revolution.
The operation of Costa Rica has grown more quickly than what we initially projected. The Costa Rican talent, creativity and preparation have made the country’s offices one of the regional centers of excellence.
For Intel Costa Rica it is extremely positive to support initiatives aimed at improving the capabilities of Costa Rican human talent in areas as strategic as cybersecurity. we are very proud to have several collaborators of our Cybersecurity Center enriching their knowledge, with the unconditional support of local academia and CINDE.