Big data is rapidly evolving every day, and with it, so are the best practices and processes to convert vast amounts of information into valuable customer insights. Companies are embarking on their own journeys—marked by varying levels of sophistication and big data mastery—while navigating complex issues of data privacy and regulation, security, talent gaps and legacy systems.
Given the ubiquity of data and its immersion in nearly every aspect of digital life, access to this technology could become the value-generating lifeblood to fuel companies' continued health, expansion and efficiencies. Analytics will become increasingly important across business units and end-to-end processes, gathering more and more integration points, tools, storage and above all, delivering its outcomes towards business intelligence and faster decision making.
As a resource, data represents multiple opportunities for businesses to materially impact their business performance, unlocking real-time insights that can help drive revenue growth, cost efficiency and reduce churn.
32% of multinational companies are delivering Business Intelligence and Analytics processes from Costa Rica (CINDE Investment Advisory Insights, 2020)
Big Data and Analytics is the second most common 4.0 technology leveraged by Costa Rican ICT companies (Procomer, 2019)
In the services sector in Costa Rica state that business intelligence is the most strategic process. (Vital Statistics Survey, CINDE, 2019)
Analytics in among life sciences companies in Costa Rica (Vital Statistics Survey, CINDE, 2019)
Investment efforts towards Data Analytics of surveyed companies, along with data mining in 39% (KPMG Corporate Services Costa Rica, 2020).
Stated that data usage for improving companies' capabilities was top 3 short term priorities for organizations (KPMG Corporate Services Costa Rica, 2020).
Ensuring that the data of the business is leveraged to establish a well-informed basis for decision-making. (KPMG Corporate Services Costa Rica, 2020).
Affirm to promote data science models (KPMG Corporate Services Costa Rica, 2020).
VMware Costa Rica, the largest multifunctional center outside the United States, integrates data sources and facilitates data availability so that it’s processing is used in the most strategic decision-making processes.
Located in Costa Rica, MSD's Data Management Center for clinical studies collects and analyzes detailed patient data from personal diaries to detect and report adverse events such as side effects or unwanted reactions of new product launches.
Cheetah Digital Costa Rica delivers valuable insights on client data applying analytics to drive the best marketing promotion design and experiences. Costa Rica supports its Engagement data platform which integrates data with real-time collection, unification, segmentation, and insights that enable personalized, cross-channel communications, customer experiences, and loyalty programs from its marketing platform.
Being a consulting world renowned leader, through its Knowledge Center based in Costa Rica, McKinsey works together with their clients to transform into analytics-driven organizations that achieve better performance through data. The Center provides research support to McKinsey’s consultants in diverse sectors and Data Analytics.
Panduit Costa Rica has understood the value of the data they obtain in their processes and takes advantage of the power of advanced analytics to create predictive models, enabling the organization to make data-based decisions.
P&G has its Supply Chain Planning Center for Latin America in Costa Rica, from which it designs planning processes for diverse areas, such as demand, projections, materials and distribution for more than 40 countries in the region.
The company started operations in Costa Rica in 2008 with very specific functions and through time the company has diversified to a wide range of activities.
Founded in 1897 and headquartered in Dublin, Ireland, Experian is one of the top credit bureaus and marketing information companies, it operates in North America, Latin America, the United Kingdom, Ireland, Europe, the Middle East, Africa, and the Asia Pacific.
Currently, the company has over 1000 employees in Costa Rica delivering:
Marketing services (activities include the design and conceptualization ad campaigns, data mining, e-mailing, labeling, server administration, software development and testing), Credit services (credit verification for verticals such as automotive, banking and healthcare), Consumer services (applications development), Decision analytics (consumer fraud prevention and software development) and Information technology (server administration, database, messaging, IT architecture, security and networks).
Experian Costa Rica provides support to 13 different Business Units in the company with services in multiple areas.
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Costa Rica has the ideal conditions and human capital needed for getting the most out of the current technological convergence taking place in multiple sectors across industries, generating major investment opportunities here.EXPLORE MORE CAPABILITIES
Lionbridge Costa Rica relies on strong analytical skills to drive insights based on its capabilities for Google Adwords and Double Click (Certified Partners), Google Analytics (Certified Partners), Facebook Insights SB (Certified Partners), research and industry benchmark analysis.
Concentrix Costa Rica services a wide range of customers in diverse industries including banking and technology serving the Americas. Performance is boosted by competencies such as interpersonal relationships, customer orientation, empathy and communications.
For the global consulting giant, McKinsey’s Costa Rican operation is seen for many as innovation hub, where new ideas and experiments come to life. Driven by the country’s talent and willingness to go above and beyond, the company is creating change that matters.
When unlocking the power of data to create opportunities Experian has understood that investing in new technologies, talented people and innovation is a no brainer. That is why E-learning and tuition reimbursement are just a couple of programs Experian Costa Rica implements for its people.
Our operations in Costa Rica deliver services including research, technology, RPA, finance, end-user support and operations data. Our employees come from diverse backgrounds and boast varying technological proficiencies, which fosters a work environment where innovative thinking rises to the top.
During the past 18 months Equifax has been implementing the largest technology transformation in the company’s history; we have rolled out global platforms aimed at providing a superior service for our customers globally. The ability of Costa Rica’s local talent to adopt and implement leading technologies, their multilingualism and customer service orientation positions the country as a strategic source of talent for Equifax.
Our history has been followed by a rapid growth, extraordinary innovation and evolution hand to hand with Costa Rica. Over time, and thanks to Costa Rica’s great talent, we demonstrated that it was possible to do much more, leading the execution of high value-added operations.