Artificial intelligence (AI) has been embraced by a vast majority of business leaders as a powerful force for building value—in terms of business returns and social impact. AI not only presents unprecedented opportunities for value creation, but also daunting challenges for executives and managers. It will force them to reconsider their own roles and redefine the fundamental operating principles currently guiding their organizations. Division of labor will change, and collaboration among humans and machines will increase. Companies will have to adapt their training, performance and talent acquisition strategies to account for a newfound emphasis on work that hinges on human judgment and skills, including experimentation and collaboration.
By 2025, artificial intelligence (AI) will become mainstream. But unlike prior waves of new technology—which have largely disrupted blue collar and service jobs—recent advancements in AI will affect all levels of management, from the C-suite to the front line. Picture an organization where AI automates scheduling, resource allocation and reporting—taking administrative and time-consuming tasks off managers’ shoulders. Imagine what AI-assisted analytics, simulation and hypothesis testing can do for decision making, strategy and innovation throughout the enterprise.
Of its population in regards to Artificial Intelligence readiness, in LATAM (Microsoft - DuckerFrontier, Impact of AI in Labor Market in Latin America. Costa Rica Report)
Polled companies where planning to invest as part of their digital strategy for 2020 (KPMG Corporate Services Costa Rica, 2020).
Are investing in machine learning (KPMG Corporate Services Costa Rica, 2020).
Companies have started to implement AI within their organizations (KPMG Corporate Services Costa Rica, 2020).
AI/Machine Learning among life sciences companies in Costa Rica (Vital Statistics Survey, CINDE, 2019)
Customers of Costa Rican companies related to 4.0 technologies (Procomer, 2019)
Costa Rica ranks in Latin America (WEF, 2019)
in Latin America and #27 worldwide (Coursera, 2019)
Amazon Costa Rica, the top services employer in the country with +10.000 FTEs, collects big data from users' experiences and uses machine learning to trigger, analyze, predict consumer behavior and enhance its software platform for greater customer experience.
Boston Scientific Costa Rica crafted an algorithm that interprets data from multiple sensors embedded within its defibrillators. That AI produces an index for each patient, which is then sent to a physician and, based on the doctor’s preferences, the doctor can receive an alert when things change beyond a certain threshold.
Colono is an innovative Costa Rica agri-tech company which takes full advantage of the 4.0 technologies; such as machine learning in autonomous electro-mechanical precision agriculture, through autonomous truck handling and use of drones to design, monitor and ensure higher productivity to its customers.
TechData, the global distributor of technology products, services and solutions, has built a strong OEM client base in Costa Rica, which are constantly looking for more efficient, cost-effective ways to manage the long tail of their customer base. Through AI, the company drives predictive models for these clients, helping them in billion dollar decision- making processes.
Johnson Controls Costa Rica houses a Center of Excellence for the company's Open Blue platform making it a key partner for state-of-the-art engineering design on any infrastructure project. OpenBlue includes tailored, AI-infused service solutions such as remote diagnostics, predictive maintenance, compliance monitoring, advanced risk assessments and more. OpenBlue was designed with agility, flexibility and scalability in mind, to enable buildings to become dynamic spaces. In addition, Johnson Controls delivers 3D modeled Digital Twins and Electromechanical designs from its Costa Rica MEP Division.
HP began its operations in Costa Rica in 2003 with Call Center services and just 123 employees.
In 2005, the corporation decided to expand the shared services operation.
By 2010, with 6,100+ employees, 6 business units,
Including Research & Development, the company was the largest employer in the Costa Rica Services Sector under the Free Trade Zone Regime.
In 2015, the site in Costa Rica was declared a Metro Sites out of 22 main delivery and business sites around the world.
In 2016 the company split into 4 companies and Hewlett Packard Enterprise was born.
In 2018, HPE Costa Rica invested $7 million dollars to remodel its facilities in the country and expanded the Research and Development operation, in software and hardware development for wireless switches and servers.
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Costa Rica has the ideal conditions and human capital needed for getting the most out of the current technological convergence taking place in multiple sectors across industries, generating major investment opportunities here.EXPLORE MORE CAPABILITIES
Medtronic, the world´s #1 medtech company, does biomedical engineering in Costa Rica through manufacturing of components for spine implants, addressing pain management for scoliosis and restoring health.
Fostering an inclusive culture is part of Edwards Lifesciences Costa Rica´s essence. The company created a new tailor-made training program in Medical Manufacturing Assistance, in partnership with the Institute of National Training (INA in Spanish), for the employability of people living in poverty and extreme poverty, impacting mostly women mostly heads of household.
Johnson Controls, a leading company in diversified and multi-industrial global technology, has truly demonstrated how resilience and technology convergence can become a rocketship for Costa Rican talent and capabilities.
The DCILab of the Electronic Engineering School at the Technological Institute of Costa Rica (TEC in Spanish), created the first RISC, 32-bit microcontroller called SIWA, completely designed and developed in Costa Rica, for a microcircuit with medical applications, such as a cardiac stimulator.
Costa Rica’s human talent has become a key element for HPE’s strategy. From here, we work in developing new products and services, allowing the company to advance one foot ahead in the sector.
Since opening our first Costa Rican customer service center in 2018, we’ve hired more than 9,000 employees. Our growing team highlights the exceptional talent we’ve found in Costa Rica and these new positions will only enhance our ability to continue helping customers around the world.
Our Boston Scientific team already has the opportunity to support the company regionally and globally. We have a strong manufacturing operation, a Research and Development Center and employees who collaborate to develop new products, ensure the quality of designs and regulatory matters.