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Amazon Customer Service announces the creation of 2.000 new positions in Costa Rica

Amazon Customer Service announces the creation of 2.000 new positions in Costa Rica

  • This announcement represents thousands of direct and indirect employees in Costa Rica to continue offering exceptional customer service throughout the world. 
  • The on-site and virtual job positions also include legal and comprehensive benefits, such as medical and private dental insurance starting with day one.          
San Jose, Costa Rica – July 21,, Inc. (NASDAQ: AMZN) announced today that it plans to create more than 2.000 new on-site and virtual job positions in Costa Rica. The new employees will reinforce the world-class service that Amazon provides its clients around the world in English, Portuguese, and Spanish, as well as the 24/7 service for countries in North America, South America, and Europe.

“The customer service operation in Costa Rica opened in 2008 with 75 employees.  Today we have more than 15.000 specialized employees who offer the world-class service that characterizes Amazon,” Alejandro Filloy commented, the Customer Service Director for Latin America.

The on-site positions are located at its main headquarters in Heredia and Calle Blancos, and the virtual positions will be offered throughout the national territory. These positions include customer service agents, team managers at various levels, and operations managers.

Silvia Lara, the Minister of Labor in Costa Rica, commented that “we are very enthusiastic about the announcement by Amazon and would like to thank them for their commitment to developing quality jobs in our country, particularly at these times.”  Ms. Lara also emphasized Amazon’s commitment to the subject of training, virtual employment generation, and employability for women and young people.

Amazon offers competitive salaries and a full package of additional benefits.  In addition to the benefits stipulated by law, this includes private medical and dental service from day one. The company also offers extended maternity and paternity leave, as well as an excellent job environment with opportunities for growth and professional development. People interested in applying should visit

To obtain more information about Amazon Operations in Latin America, contacted the official spokesperson: Marisa Vano

About Amazon
Amazon is guided by four principles: focus on placing priority on customers and not on competition, a passion for invention, a commitment to operational excellence, and a long-term vision. Amazon makes an effort to be the company that is most grounded on the customer on Earth, the best employer, and the safest place to work on Earth. Customer opinions, 1-click shopping, customized recommendations, Prime, Fulfillment by Amazon (FBA), AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the products and services led by Amazon. For more information, go to and follow @AmazonNews.