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Press Release

Swarovski opens Global Business Services center in Costa Rica and is looking for well-educated talents

MAY 30th 2018

May 30th 2018, San José – Swarovski, leading manufacturer of precision cut crystal since 1895 and a world-renowned brand that adds sparkle to everything from jewelry, watches, fashion accessories to couture fashion and state-of-the-art lighting technology, officially opened a business services center in San José, Costa Rica, end of May 2018. The new location will host the company’s Global Business Services (GBS) center in the Americas which will be built up gradually over the next years and in line with the company’s values. 

The modern office has been officially opened on May 30th at a festive gathering. Currently, there are close to 30 people working in Swarovski’s Global Business Services spoke in San José. It will be gradually expanded during the next years. The establishment of Swarovski´s Global Business Services in San José was announced by the company in October 2017. The opening of the company’s GBS center in the Americas is part of a global initiative to ensure that the Finance & Administration function stays a high performing partner, positioned to support Swarovski’s ongoing success. As part of this initiative, selected activities of Swarovski’s Finance & Administration function that require a certain proximity to the American markets and teams will be bundled in Costa Rica. 

The Vice-president of the Republic of Costa Rica, Epsy Campbell, said: “Swarovski’s Global Business Services center has established in Costa Rica thanks to our commercial platform, our investment climate and, overall, our human talent. We appreciate Swarovski’s trust in our country, and with no doubt, we will continue to improve our competitive advantages to stay as a strategic ally for its operation developing, as well as strengthening the pillars that make Costa Rica an ideal location for complex and high value-added operations.”

“Following a very thorough evaluation process we have decided to establish the Americas spoke of Swarovski’s Global Business Services in Costa Rica. The local authorities have been highly professional and engaged in their support for us. This has created a solid foundation for a long-term commitment”, stated Marcel Angst, Executive Vice President Global Business Services. 

For the Minister of Foreign Trade in office, Duayner Salas, “this announcement is very important because is an evidence of the country’s efforts during the last years, accelerating the economy’s transformation and converting the technology’s disruptive forces around the world in development opportunities. As a part of the services sector, Swarovski now joins a selected group of companies with innovative and sophisticated activities in the country. This positions Costa Rica in advanced areas of high-added value services. We congratulate Swarovski for its new project and for trusting our country.”

Jorge Sequeira, Managing Director of CINDE, added: “Swarovski’s GBS will bring more added value to the Costa Rican services sector operation and its exports. During 2017, the services exports represented 46% of the total services exports of the country, almost twice the average of the OCDE members (27%).”

Swarovski’s investment will ensure a range of new career opportunities: “At Swarovski, we value people who show a real passion for what they do, and who inspire this passion also in colleagues and customers. We are looking for well-educated talents who are interested in working for a global company. Our scope of activities in Costa Rica will include a growing number of multi-functional processes and services, jointly operated with all the other parts of our global service network”, says Amed Espinoza, Managing Director Swarovski San José.

Numerous VIP guests attended the sparkling opening event and expressed pleasure regarding Swarovski’s business commitment to the region.

About Swarovski
Swarovski delivers a diverse portfolio of unmatched quality, craftsmanship, and creativity. 

Founded in 1895 in Austria, the company designs, manufactures and markets high-quality crystals, genuine gemstones and created stones as well as finished products such as jewelry, accessories and lighting. The Swarovski Crystal Business is run by the fifth generation of family members and has a global reach with approximately 3,000 stores in around 170 countries, more than 27,000 employees, and revenue of about 2.7 billion euros in 2017. 

Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. In 2017, the Group generated revenue of about 3.5 billion euros and employed more than 32,000 people.

For more information, please contact:

Magdalena Kerschbaumer
Manager Group Communication & Corporate Affairs
Swarovski Group

Carlos Morales