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Auxis's Service Operations Thrive in Costa Rica with New Office, Creating 100 New Job Opportunities for the Remainder of the Year
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Auxis's Service Operations Thrive in Costa Rica with New Office, Creating 100 New Job Opportunities for the Remainder of the Year

  • The company has enjoyed CINDE’s support since 2010 when it decided to set up a shared services center in Costa Rica.
  • Auxis is actively seeking talent for areas such as customer service, technical support, cloud engineering, accounting, among others.
San José, Costa Rica. – August 25th. The management consulting firm and outsourcing firm Auxis has announced a major expansion of its Global Delivery Center in Costa Rica with the opening of larger, state-of-the-art facilities in the America Free Zone (AFZ) business park in Heredia.

This expansion will increase the company’s workforce in Costa Rica to 1,300 employees in the country. Their hiring goal for 2023 is 500 job positions, of which around 100 are still available. This way, the company aims to meet the increasing demand for services in the areas of back office, front office, and information technology, including automation and digital transformation.

“Auxis was one of the first organizations to identify the value of nearshoring. Costa Rica offers highly qualified talent and solid communication and collaboration that drive the highest level of performance in the face of business challenges such as talent shortages, economic uncertainty, and accelerating digital transformation,” said Raúl Vega, founder and CEO of Auxis.

CINDE Managing Director Marianela Urgellés added, “Costa Rica is a core component of Auxis' growth strategy. With this expansion, the company will bolster new markets in the healthcare and financial services sectors, as well as further serve existing clients in industries such as retail, consumer goods, restaurants, food and beverages, among others. At CINDE, we are pleased to have been supporting them for over a decade and witnessing how the firm has quadrupled the size of its Global Delivery Center to over 900 employees since 2010.”

Auxis attributes the success of its global shared service operations in Costa Rica to a compatible time zone, highly educated talent, cultural alignment, excellent English skills, and an attractive business environment that enables companies to achieve high levels of efficiency.

Talent Search and Job Creation

The growing Auxis team in Costa Rica will be working in the company’s modern facilities in the America Free Zone (AFZ), with open, comfortable, and ergonomic workspaces that permit flexible work styles and collaboration among colleagues. The company has positions open for IT engineers, smart automation developers, service agents, technical account managers, and sales representatives with lead-generation skills, as well as positions in accounting and finance.

“Our mission is to help organizations achieve significant improvements in their performance while at the same time providing satisfying careers and professional satisfaction for our employees,” said Lizzie Arroyo, VP of Human Resources and Administration at Auxis.

She also added, “Auxis is a place for people who want to do special things. We are looking for self-motivated employees who embrace challenges and identify with the values of adaptability, flexibility, and the ability to prosper individually and collectively for maximizing client success.”

New members of the team will also benefit from a business culture aimed at fostering skill-building through the ability to work with emerging technologies in different roles, as well as performance-based recognition programs, robust medical benefits, and an assurance that employees’ ideas are heard and encouraged.

Auxis offers a flexible hybrid work environment for most of the roles. Employees also acquire experience working with top North American companies and can learn about different industries. Those interested in applying can learn more about the job openings at  auxis.com/careers.

For more than 25 years, Fortune 1000 companies in different industries have trusted Auxis’s unique perspective as an advisor and outsourcer to achieve peak performance in their business operations. Auxis also maintains a rapidly growing delivery center in Colombia, with support centers in Mexico, Guatemala, and Argentina.

Classified as one of the 100 best global providers of outsourcing for eight years in a row by the International Association of Outsourcing Professionals (IAOP), Auxis recently celebrated another important milestone: surpassing 1,000 employees in its U.S. headquarters and Latin American operations.

About Auxis
Auxis is a consulting and outsourcing firm that helps organizations modernize and escalate their business operations through innovation, technology, and organizational structuring. The company’s main solutions include finance, IT, and business operation outsourcing, smart automation, cloud operations, and analytics. With the trust of Fortune 1000 organizations in a wide range of industries, Auxis’s unique perspective as advisor and outsourcer helps its clients obtain real benefits and ROI in each engagement. For more information on Auxis and its services, visit www.auxis.com.

About CINDE
The Costa Rican Investment Promotion Agency (CINDE) has work for more than 40 years attracting foreign direct investment to Costa Rica. Throughout its history, CINDE has provided support to more than 400 multinationals with facilities in Costa Rica in different industries, including manufacturing, services, life sciences, and tourism infrastructure. A private, non-political agency declared of public interest, CINDE has been ranked by the International Trade Centre (ITC) for five consecutive years since 2017 as the world’s top investment attraction agency.