Banco Promerica de Costa Rica

Banco Promerica Costa Rica is part of Grupo Promerica, a regional financial group with more than 35 years of experience and operations across nine countries in Latin America and the Caribbean. Since 1992, the bank has combined deep local market expertise with the strength of a regional network to help individuals, SMEs, and businesses achieve their goals.

As a local bank backed by regional expertise, Banco Promerica delivers personalized, agile, and innovative financial solutions designed to support clients at every stage of their growth.

Its relationship banking model is built around a multichannel experience, integrating digital and physical channels to deliver fast, simple, and personalized service. Clients can access the bank through Promerica Online, Promerica Mobile, 19 branches, 52 ATMs, four self-service kiosks, and the ATH network, supported by dedicated specialists who provide tailored advice every step of the way.

For businesses, Banco Promerica offers comprehensive solutions including corporate lending, international trade, treasury services, cash management, payment solutions, investment products, and real estate financing, as well as specialized support for companies linked to foreign direct investment. For individuals and SMEs, the bank provides savings, investment, lending, and credit card solutions designed to help clients grow and succeed.

Sustainability is embedded in Banco Promerica's business strategy and its commitment to Costa Rica's economic and social development. The bank promotes sustainable finance, electric vehicle financing, and a network of 21 EV charging stations, while partnering with development banks and impact funds to accelerate the transition toward a low-carbon economy.

Banco Promerica has been a pioneer in sustainable finance in the region, becoming the first bank in Central America to issue sustainable bonds and the first commercial bank in Latin America to be accredited by the Green Climate Fund (GCF), the world's largest multilateral climate fund. These milestones strengthen the bank's ability to mobilize international climate finance and expand access to sustainable financing solutions for its clients.

The bank also supports sports through strategic partnerships and sponsorships that promote healthy lifestyles, talent development, and stronger communities.

With a long-term vision, Banco Promerica combines local expertise, regional strength, and innovation to build lasting relationships and deliver sustainable growth for its clients, businesses, and Costa Rica.

Awards, Certifications, Affiliations and Key Milestones:

1. 2026: Recognized by Visa for its leadership in digital wallet adoption and for achieving the highest token penetration rate in Costa Rica.
2. 2026: Recognized by FELABAN for Banco Promerica Costa Rica's accreditation with the Green Climate Fund (GCF).
3. 2025: Accredited by the Green Climate Fund (GCF), becoming the first commercial bank in Latin America to achieve this distinction.
4. 2025: Received the Gold Award for the second consecutive year under the Leaders in Economy Electrification Program (PLEE), organized by the Costa Rican Electricity Institute (ICE).
5. 2025: Earned its sixth consecutive COPC® International Certification, awarded by Kenwin, in recognition of operational excellence, customer experience, and continuous improvement in its Contact Center.
6. 2025: Awarded the Carbon Neutral Plus Certification for the fifth consecutive year, the highest distinction under Costa Rica's National Carbon Neutrality Program, granted by the Ministry of Environment and Energy (MINAE).
7. 2024: Received the Gold Award in the inaugural edition of the Leaders in Economy Electrification Program (PLEE), organized by the Costa Rican Electricity Institute (ICE).
8. 2025: Received the Gender Seal Recognition from AED, acknowledging its sustained commitment to gender equity and women's empowerment.
9. 2025: Received the Ring the Bell for Gender Equality Costa Rica recognition, awarded by the Costa Rica National Stock Exchange (BNV).
10. 2025: Recognized as one of the Top 3 organizations in the Panama Stock Exchange's Voluntary Sustainability Index.
11. 2024: Recognized by the Costa Rica National Stock Exchange (BNV) for the second consecutive year as the private issuer with the highest number of securities issuances.
12. 2023: Awarded the Esencial Costa Rica Country Brand License by PROCOMER.
13. 2023: Recognized by Latinex during the Market Champions Awards ceremony held in Panama.
14. 2022: Received the Global Climate Partnership Award (GCPF) in recognition of its sustainability strategy, electric mobility initiatives, and the promotion of sustainable finance.
15. 2021: Issued the first sustainable bond by a private bank in Central America, in partnership with IDB Invest.
16. 2019: Became the first Costa Rican bank to endorse and become a founding signatory of the United Nations Principles for Responsible Banking.
17. 2019: Formally aligned with the United Nations Sustainable Development Goals (SDGs) and the Paris Agreement through its adherence to the Principles for Responsible Banking.