Banco Promerica Costa Rica S.A. is part of Grupo Promerica, a regional financial group with more than 35 years of experience building long-term relationships and providing financial products and services across 9 countries: Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, the Dominican Republic, Ecuador and the Cayman Islands.
At Grupo Promerica, we believe that people and businesses in our communities should be able to go beyond their limits and achieve the success they deserve. This purpose drives a relationship-based banking model focused on empathy, trust, entrepreneurship and a deep understanding of the communities we serve.
In Costa Rica, Banco Promerica offers financial solutions for individuals, SMEs and corporate clients, including personal banking, business banking, financing solutions, savings and investment products, digital banking, payment solutions, credit and debit cards, merchant services, international banking services and tailored financial advice.
For companies connected to foreign direct investment, Banco Promerica Costa Rica combines local market expertise with the regional strength of Grupo Promerica. Its service model is designed to support businesses at different stages of growth with agile financial solutions, close support and a long-term relationship approach. The Bank’s quality policy reinforces its commitment to strong and lasting relationships with clients, stakeholders and employees, based on high standards of quality, integrity, transparency and sustainability. Banco Promerica Costa Rica also promotes digital transformation, continuous improvement, regulatory compliance, talent development, financial inclusion and sustainable banking practices that contribute to the well-being of society and the communities where it operates.
Awards, Certifications, Affiliations and Key Milestones:
2026: Recognized by Visa for its leadership in digital wallet adoption and for achieving the highest token penetration rate in Costa Rica.
2026: Recognized by FELABAN for Banco Promerica Costa Rica's accreditation with the Green Climate Fund (GCF).
2025: Accredited by the Green Climate Fund (GCF), becoming the first commercial bank in Latin America to achieve this distinction.
2025: Received the Gold Award for the second consecutive year under the Leaders in Economy Electrification Program (PLEE), organized by the Costa Rican Electricity Institute (ICE).
2025: Earned its sixth consecutive COPC® International Certification, awarded by Kenwin, in recognition of operational excellence, customer experience, and continuous improvement in its Contact Center.
2025: Awarded the Carbon Neutral Plus Certification for the fifth consecutive year, the highest distinction under Costa Rica's National Carbon Neutrality Program, granted by the Ministry of Environment and Energy (MINAE).
2024: Received the Gold Award in the inaugural edition of the Leaders in Economy Electrification Program (PLEE), organized by the Costa Rican Electricity Institute (ICE).
2025: Received the Gender Seal Recognition from AED, acknowledging its sustained commitment to gender equity and women's empowerment.
2025: Received the Ring the Bell for Gender Equality Costa Rica recognition, awarded by the Costa Rica National Stock Exchange (BNV).
2025: Recognized as one of the Top 3 organizations in the Panama Stock Exchange's Voluntary Sustainability Index.
2024: Recognized by the Costa Rica National Stock Exchange (BNV) for the second consecutive year as the private issuer with the highest number of securities issuances.
2023: Awarded the Esencial Costa Rica Country Brand License by PROCOMER.
2023: Recognized by Latinex during the Market Champions Awards ceremony held in Panama.
2022: Received the Global Climate Partnership Award (GCPF) in recognition of its sustainability strategy, electric mobility initiatives, and the promotion of sustainable finance.
2021: Issued the first sustainable bond by a private bank in Central America, in partnership with IDB Invest.
2019: Became the first Costa Rican bank to endorse and become a founding signatory of the United Nations Principles for Responsible Banking.
2019: Formally aligned with the United Nations Sustainable Development Goals (SDGs) and the Paris Agreement through its adherence to the Principles for Responsible Banking.
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