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CINDE New York

100 Park Avenue, 16th Floor
New York, NY 10017

CINDE Costa Rica

Plaza Roble Los Balcones, 4th Floor.
Escazu, San Jose, Costa Rica

TOLL FREE NUMBER FROM THE USA: 1-877-992-4633

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My Profile

Services Sector


A mature business environment for


complex business processes

Home to the #1 Fortune 500 company
and more than 130 other success stories

Central Gate

Central Gate is your strategic platform for connecting with outsourcing vendors

With over 30 top local and multinational companies servicing over 100 clients, CINDE and PROCOMER lead this innovative community.

These companies offer A to Z business solutions, from setting up your entire operations in Costa Rica to providing a one-stop shop in ITO and BPO. Central Gate is your key ally. Creative conceptualisation, marketing strategies, online advertising, software design and engineering are just some of the processes being carried out by Central Gate members.

Robust functions such as treasury, back office, sales and marketing strategies, and talent management are also being served by our members from Costa Rica to the world.

Business Process

Sykes

WebsiteVisit website

Profile

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.

SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, SYKES provides services through multiple communication channels including phone, email, web and chat. Utilizing its integrated onshore/offshore global delivery model, SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America and Asia Pacific) and EMEA (Europe, Middle East and Africa). SYKES also provides various enterprise support services in the Americas and fulfillment services in EMEA, which include multi-lingual sales order processing, payment processing, inventory control, product delivery and product returns handling.

Services

SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries. SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound.

Today’s providers need a service outsourcer that selectively recruits and trains only the most qualified people to expertly care for their valued customers. Top companies trust SYKES to fulfill their needs in customer service, technical support and supplemental sales. This trust is well-placed because, at SYKES, we use proven, science-like service practices combined with an attitude of “whatever it takes” to satisfy the service and support needs of our clients.

We are the best choice in the region Find out why