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100 Park Avenue, 16th Floor
New York, NY 10017

CINDE Costa Rica

Plaza Roble Los Balcones, 4th Floor.
Escazu, San Jose, Costa Rica

TOLL FREE NUMBER FROM THE USA: 1-877-992-4633

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Why Costa Rica?

Quality, innovation and productivity


are written in our DNA


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This is our true nature.
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Hear what others have to say
about Costa Rica

Over 20% of Fortune 100 companies and hundreds of high-tech enterprises have established operations in Costa Rica during the last 30 years. All of them are leading entities in their respective markets.


Here´s what a few of them have to say about Costa Rica:

  • HP
  • Zollner
  • Boston Scientific
  • Bekaert
  • Alca Trading

Hewlett Packard Enterprise

Started operations: 2003Sector: Services Country: United States

The the world´s second largest provider of PCs worldwide and one of the top 15 Fortune 500 Companies, Hewlett Packard Enterprise offers one of the tech world's most comprehensive portfolios of hardware, software, and services including operating systems, print management tools, and Open View, a suite that encompasses application, business, network infrastructure, and product lifecycle management. More recently it has been working to flex its business into the new style of IT: big data, cloud computing, mobility and security.

HP launched its Costa Rican operations in 2003 with ITO services for one of its main clients: Procter & Gamble. It started with 123 employees and is now the second largest private employer in the country providing services to top clients such as DreamWorks, Credit Suisse, American Airlines, Coors, Unilever, and Meryl Lynch, as well as HP itself.

Costa Rica´s bilingual talent with a neutral accent appropriate for North America, Europe and outside markets proved to be one of its main drivers. The Costa Ricans’ quick-learning and adaptable character has also been a strategic plus and has made it’s over $100 million investment, a success.

Its Costa Rican operation services range from basic call routing to global project management scope functions, which include BPO process, application services in SAP among others, technical support from Tier 1 to Tier 3 and 4, IT Infrastructure and HP Networking. They are delivered in English, Spanish, Portuguese, French, Italian and German.

In 2009 the company established the first R&D Center out of the US which is in charge of Chip design for Ethernet equipment, design of embedded software for wireless equipment and design of the latest generation of chipsets. Costa Rica also became the first ITO hub for the Corporation in the Americas in 2011. The division and has over 200 engineers working there.

The HP Enterprise Group Supply Chain Laboratory was inaugurated in January 2014, thus making Costa Rica one of the strategic geographies for Global Engineering Services and Global Business Units in charge of developing manufacturing diagnostic tools for 32 factories around the world.

Zollner

Started operations: 2013Sector: Advanced ManufacturingCountry: Germany

Zollner Elektronik AG is one of the world’s Top 15 leading Electronic Manufacturing & Engineering Services (EMS) companies and the No.1 in Germany, with over $1 billion in annual sales.

Headquartered in Zandt, Bayern, Germany and founded by Manfred Zollner in 1965, Zollner runs over 17 global locations including Germany, Hungary, Romania, China, Tunisia, the USA and Switzerland. All with a thorough commitment to excellence which is validated by certifications in quality, environment, occupational safety and information security including ISO 14001, ISO 9001, ISO 13485, ISO/IEC 27001, ISO/TS 16949, OHSAS 18001, EN 9100.

These facilities provide a flexible, seamless, and vertically-integrated solution. State-of-the-art capabilities include electronics & electro-mechanical assembly, metal fabrication & finishing, plastic-molded & inductive components, and systems integration services. These services are performed for Original Equipment Manufacturers (OEM) faced with the ever increasing challenges to engineer & design with the latest technologies available, provide robust & reliable products, and offer the after-market support to satisfy all of their customer’s needs.

Through the support of these world-class plants, Zollner offers a global presence to shorten time-to-market, lower costs, and provide the knowledge & support client companies such as Bosch, Siemens, IBM, ArvinMeritor and Samsung rely on to be competitive in today’s marketplace.

Zollner passed up Southeastern US and Mexico for Costa Rica. “There were competitive options for Zollner to expand in Latin America however we chose Costa Rica for its stability, educational system, manufacturing resources, and strategic location.” stated Markus Aschenbrenner, CEO of Zollner Electronics, Inc. “We are excited about the potential Costa Rica has to offer”.

Zollner 5,000 m2 new state of the art Manufacturing & Engineering Services facility in Cartago, Costa Rica is its first expansion in Latin America and started operations in October 2014. It provides manufacturing and technical support services and is aimed at introducing Zollner’s broad portfolio of services & capabilities to enhance the customer service to Customers in North America (US, MX, CN) by leveraging through CAFTA and utilizing the Tax incentive regime the country offers.

Costa Rica has become a hub for medical device manufacturers and Zollner intends to leverage local plastics and metal suppliers that already serve the medical industry in the country to increase efficiencies. The country´s strategic location in the middle of the Americas appealed to Zollner as well. With ports in the Caribbean and Pacific Ocean reaching either Miami or Los Angeles in 8 to 12 days, Zollner can also easily pursue the South American market in the future.

Boston Scientific

Started operations: 2003Sector: Life SciencesCountry: United States

Boston Scientific is dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world. It is a world leader in the development, manufacturing and marketing of minimally invasive medical devices used to diagnose and treat conditions in a variety of medical fields, with an emphasis on Cardiovascular, Cardiac Rhythm Management (CRM), Women’s Health, Urology, Endoscopy, Electrophysiology, Neuromodulation, and Pain Management products. The company has more than 15,000 patents issued, a +13,000 product portfolio, and reached US$7.14 billion in revenue in 2013.

With presence in over 100 countries in the Americas, Europe, the Middle East, Africa, and Asia, and 12 manufacturing facilities globally, Boston Scientific continues to extending its innovations into new geographies and high-growth adjacency markets.

The decision to start operations in Costa Rica was a result of a detailed analysis comparing and assessing several countries. The factors considered were: geographic location, cost, political stability, quality, and talent. Costa Rica´s skilled, well-educated population played an important role in the decision which was made in 2003.

The company started operations about a year later with 139 people at Global Park in Heredia and has had an on-going growth ever since. It did its first Heredia expansion in 2005 and by 2009, it opened a second manufacturing plant (342,000 sq.ft) in Coyol, Alajuela.

This facility was recognized as the country’s first sustainable building (LEED -CI Silver certified) but most importantly hosted the transfer of a Class III cardiovascular device. The company reached over 2.200 employees between the two facilities.

Today, Boston Scientific continues to operate the two plants: Boston Scientific Heredia dedicated to Cardiovascular devices, and Boston Scientific Coyol focused on Endoscopy and Urology applications. 100% of the company´s polypectomy snares and gastrointestinal biopsy forceps are made in Costa Rica.

“Costa Rica has proven to be a very competitive site for Boston Scientific. Key drivers for our success in Costa Rica include our senior management’s full support; minimal bureaucracy; broad organizational commitment; and CINDE’s and the government support and close working relationship” said Don Robinson, VP Operations Strategy.

A proven success, with over $130 million invested in Costa Rica, has provided Boston Scientific with the needed trust to expand operations and continue to diversify manufacturing products and operations for various divisions.

Bekaert

Started operations: 2014Sector: Light Manufacturing Country: Belgium

Transforming steel wire and applying advanced coating know-how. That is what Bekaert does flawlessly.

Headquartered in Belgium, the company has been improving both the bulk and surface properties of steel wire products for over 130 years to become a leading business in this industry with more than €4 billion in annual sales. Thanks to Bekaert’s technological support and global presence in EMEA, North America, Latin America and Asia Pacific, customers can benefit from a strong commitment to local service, delivered by over 27,000 employees worldwide.

A combination of technological leadership in wire transformation of over 2.8 tons per year, and focus on innovation; provides customers with a broad range of high technological products and solutions for various sectors such as automotive, construction, energy and utilities, agriculture, consumer goods, equipment and basic materials.

Bekaert was looking to expand its presence in Central America to better serve its markets there. It found a great hub in ArcelorMittal´s steel wire plant in Costa Rica and acquired 73% of the shares of this entity. In August 2014, the company also inaugurated a new state-of-the-art facility in Orotina, about 40 minutes from San Jose, dedicated to producing Dramix® which is one of Bekaert´s most innovative products for concrete reinforcement.

Bekaert was able to have this new operation fully functional in less than half a year. Although the country has strict environmental regulations, the company managed to ensure full compliance. Valuable and open support from the local government or municipality, as well as other institutions, allowed them to complete all installation processes and permits in a record 3-month time.

Bekaert also found talent acquisition locally to be an easy process. “Costa Rica has an excellent educational system, our recruitment process has been very successful. We have found good engineers in Orotina and Esparza and have seen that Costa Ricans have a great attitude, they are very committed and willing to learn” said Mr. Simon Pineda, General Manager for Central America & Caribbean.

The company´s location, which is less than 20 minutes from Caldera Port in the Pacific, makes its logistics processes easier, cost-competitive and provides quick access to its core markets. "Our relationship with the port authorities is great, it´s actually one of the best port services we´ve ever encountered" added Mr. Pineda.

Orotina is also located outside of the Greater Metropolitan Area, which provides enhanced tax incentives to companies establishing in those areas. Bekaert is able to leverage those benefits and perceives them as a good sign of the open and friendly business environment that Costa Rica has to offer.

For more information on Bekaert: www.bekaert.com

Alca Trading

Started operations: 2013Sector: Food IndustryCountry: Ecuador

Alca Trading Corp is the world’s largest supplier of aseptic banana puree among other food specialties including juices, tropical fruit purees, concentrates, frozen and IQF products.

Although its primary headquarters are in Miami, Florida, the company operates under three key facilities and brands. Banalight in Ecuador, established in 1993 is currently the largest producer and exporter of aseptic banana pure in that country and also produces aseptic mango puree as well as special products upon request. Its sister plant in Guatemala operating under Tropilight was created in 2007 and, in addition to tropical purees, produces frozen and IQF tropical fruits.

Its latest addition was Frutilight in 2013, the Costa Rican plant or as it’s internally called: the company´s “2.0 facility”. This state-of-the-art plant in Siquirres, near the Caribbean Coast, shelters the latest European and American technology in food processing. It also embeds all the know-how from building its two other facilities for ideal production design and layout. A sophisticated aseptic line provides a 70,000 metric tons capacity per year for banana and mango purees and pineapple juices.

In addition to its FDA (US Foods & Drug Administration) and AIJN (European Fruit juice Association) compliance, this facility also operates with certifications for FSSC 22000, HACCP, ISO 22000 and 14001, SFG IRMA, Kosher, M HALAL, Rain Forest Alliance, BCS OKO Garantie, JAS BCS OKO Garantie, USDA Organic, Canada Organic, Bio Suisse Approved, BASC and C-TPAT.

This challenging task is not only impressive in itself. Most striking was the 6 month timeframe in which the company was able to achieve these 16 seals that attest to its thorough commitment to quality. It also confirms one of the reasons why Alca Trading chose Costa Rica as its third operational hub: a highly skilled labor force that learns quickly and is capable of performing under the most rigorous of working environments.

Alca Trading wanted to diversify its locations and balance its operations for a quicker response to market. Costa Rica was a natural fit not only because of its great access to premium produce grown locally, but also because of its ideal location and beneficial logistics costs which provide easy access to the Caribbean from where it serves the EU, USA and Canada, as well as South America.

The company was able to make a country decision, build its plant and have it fully operational, with 16 certifications included, in only one year. By establishing a clear project roadmap, complying with local requirements and permits, and closely collaborating with local government at a county or municipality level, Alca was able to meet its time goals and bust any “red tape” myths.

Alca now plans to expand its Frutilight operation to incorporate a frozen food line and IQF in the near future, a natural addition to its current food specialty line which caters to the most world renowned brands…and Alca will continue to be their top secret ingredient!

Timeline of companies that have established in Costa Rica

Before 80's

  • Bayer

    1978
  • Bridgestone

    1967
  • Panasonic

    1966
  • Eaton

    1963
  • General Cable Corp

    1971
  • Havells Sylvania

    1966
  • Bourns / Trimpot

    1979

80's

  • Baxter Healthcare

    1987
  • Roche

    1985
  • Vitec / CPP

    1986
  • Vishay

    1989
  • Techspray (ITW)

    1986
  • Suttle

    1989
  • Rawlings

    1987

90 - 94

  • Smith Sterling

    1994
  • Precision Concepts

    1991
  • GlaxoSmithKline

    1990
  • Camtronics

    1992
  • Daniels Manufacturing

    1992
  • Panduit

    1994
  • Hilos A&E

    1994
  • Greif

    1994

95 - 99

  • Baxter Healthcare

    1987
  • Hospira

    1999
  • Allergan

    1999
  • Smith Sterling

    1994
  • De Royal

    1996
  • Precision Concepts

    1991
  • Micro Technologies

    1999
  • Amoena

    1996
  • Amadeus

    1997
  • SYKES

    1999
  • LL Bean

    1998
  • Equifax

    1995
  • GlaxoSmithKline

    1990
  • Roche

    1985
  • Western Union

    1998
  • Bayer

    1978
  • AGM

    1995
  • Bridgestone

    1967
  • Daewoo Bus

    1995
  • Camtronics

    1992
  • Micro Technologies

    1999
  • Tico Electronics

    1995
  • Panasonic

    1966
  • Saco International

    1995
  • Vitec / CPP

    1986
  • Eaton

    1963
  • General Cable Corp

    1971
  • Havells Sylvania

    1966
  • Bourns / Trimpot

    1979
  • Controles de Corriente

    1997
  • Smiths Interconnect

    1997
  • Vishay

    1989
  • Daniels Manufacturing

    1992
  • Olympic Machining

    1996
  • Techspray (ITW)

    1986
  • Triquint/Qorvo

    1996
  • Panduit

    1994
  • Suttle

    1989
  • Hilos A&E

    1994
  • IKOR

    1999
  • Rawlings

    1987
  • Greif

    1994
  • Procter & Gamble

    1999

00 - 04

  • Align Technologies

    2001
  • Boston Scientific

    2004
  • Smith & Nephew

    2002
  • Vention Medical

    2004
  • Kelpac Medical

    2001
  • Oberg Industries

    2002
  • Proquinal

    2004
  • Hologic

    2004
  • Dell Costa Rica

    2002
  • Language Line

    2002
  • UPS Supply Chain

    2004
  • HP Enterprise

    2004
  • IBM (HR/IT)

    2004
  • Neustar

    2001
  • SBM Management (Pacific West)

    2000
  • Trax Technologies

    2004
  • Fiserv

    2004
  • Fiserv

    2004
  • HP Enterprise

    2004
  • Intertec

    2003
  • JD Soft

    2002
  • Via Information Tools

    2004
  • Align Technologies

    2001
  • Holland Roofing

    2002
  • Chiquita Brands

    2003
  • Hutchings Automotive Products

    2004
  • Proquinal

    2004
  • Irazu Electronics

    2001
  • Teradyne

    2000
  • Oberg Industries

    2002
  • L3 Communications

    2001
  • Q-Source

    2000
  • Euroconcretos

    2004
  • Proquinal

    2004

05 - 09

  • Moog Medical

    2009
  • Establishment Labs

    2009
  • Boston Scientific

    2009
  • Horizons Intl.

    2005
  • Koros USA

    2007
  • Creganna Medical

    2008
  • International Precision Molds

    2006
  • Nelipak

    2005
  • Penn United

    2007
  • Specialty Coating Systems

    2006
  • UTITEC Inc.

    2005
  • Steris

    2008
  • Amazon

    2008
  • Concentrix

    2009
  • Fujitsu

    2006
  • IBM

    2009
  • Tech Data

    2007
  • Teletech

    2006
  • United Collection Bureau

    2006
  • Van Ru

    2005
  • BPO International

    2005
  • Copal Amba (Moodys)

    2006
  • Lightstorm

    2008
  • McKinsey & Co. Support Services

    2009
  • WNS

    2009
  • Accenture

    2005
  • APL

    2005
  • Baxter Americas

    2005
  • British American Tobacco

    2007
  • Citi Business Services

    2008
  • DHL

    2005
  • Dole SS

    2005
  • Emerson SS

    2009
  • Experian

    2008
  • Hellmann Logistic

    2007
  • Intel SS

    2005
  • Inter-American Development Bank (IDB)

    2009
  • Lion Resources (Publicis)

    2008
  • Oracle

    2007
  • 4Thought Marketing

    2009
  • Avionyx

    2005
  • Experian

    2008
  • Factora

    2006
  • Global Insurance Technology

    2007
  • Ridge Run

    2006
  • Accenture

    2005
  • Possible

    2006
  • The Hangar Interactive (Critical Mass)

    2008
  • Emerson

    2008
  • Gensler

    2007
  • HP Enterprise (Networking)

    2009
  • Deshler Automotive Products

    2008
  • Firestone Industrial Products

    2009
  • Innovative Components

    2005
  • Electrotechnik

    2009
  • Huber+Suhner

    2008
  • RDF Sensors Group

    2006
  • Samtec

    2006
  • Altanova

    2008
  • Avionyx

    2005
  • Emerson

    2008
  • Twin Engines

    2006
  • UTITEC Inc.

    2005
  • Aqua Imara (SN Power)

    2009

10 - 16

  • Abbott Vascular

    2010
  • Medtronic

    2011
  • St. Jude Medical

    2010
  • Theragenics

    2014
  • Volcano (a Philips Co.)

    2010
  • Viax Dental Lab.

    2014
  • Apollo Endosurgery

    2014
  • LivaNova

    2012
  • Boston Scientific R&D

    2014
  • MicroVention

    2011
  • Microport

    2013
  • Wright Medical

    2010
  • AdvancedCath (a TE Medical Co.)

    2013
  • Catheter Research

    2013
  • Confluent Medical

    2010
  • SMC Ltd

    2011
  • TEGRA Medical

    2010
  • Applied Medical Precision

    2012
  • ATL / MedConx

    2013
  • CASS

    2014
  • Cincotek

    2012
  • Contech Medical

    2014
  • G.Rau

    2012
  • Freudenberg Medical

    2011
  • Interwire

    2015
  • Merrill’s Packaging

    2010
  • Microbilogical Compilance Lab

    2012
  • National Building Maintenance

    2013
  • Neometrics / Heraeus

    2012
  • Okay Industries

    2012
  • PolyOne

    2012
  • Precision Coating

    2015
  • Prent

    2012
  • Raincross

    2014
  • Resonetics

    2015
  • Sachs

    2015
  • Tekni-plex / Natvar

    2012
  • ThermoFisher Scientific

    2011
  • VWR

    2014
  • Sterigenics

    2010
  • Coopervision

    2012
  • Essilor

    2015
  • Bayer

    2012
  • Bio TD

    2012
  • Agrosustentable

    2015
  • Carlson Wagonlit

    2013
  • Client Services

    2011
  • Convergys

    2010
  • CSS

    2012
  • Dialog Direct

    2012
  • Encore

    2011
  • Stratus Video Costa Rica

    2015
  • Teleperformance

    2010
  • The Results Companies

    2014
  • Valor IT

    2014
  • Academy Mortage

    2015
  • Auxis

    2010
  • BCD Travel

    2010
  • Can Capital

    2015
  • Ecco Health - Kareo

    2011
  • GEP

    2015
  • HP Inc.

    2015
  • Infosys

    2013
  • Pension Associates

    2010
  • Aliaxis

    2010
  • Amway

    2010
  • Aspen Pharma

    2014
  • Bacardi

    2014
  • Bosch

    2014
  • Bridgestone

    2011
  • Brightstar

    2014
  • Cargill Business Services (CBS)

    2014
  • Construction Link

    2014
  • Curtiss Wright

    2010
  • Ernst & Young

    2011
  • Evonik

    2015
  • Getinge

    2015
  • Ingram Micro

    2015
  • Kimberly-Clark

    2013
  • Mondelez

    2015
  • National Instruments

    2010
  • Pfizer

    2013
  • Thomson Reuters

    2011
  • VMware

    2012
  • Walmart GSS

    2011
  • World Fuel Services

    2014
  • World Vision

    2013
  • Zoetis

    2013
  • AGS

    2012
  • Akamai

    2012
  • Bodybuilding

    2011
  • Buildingi

    2010
  • Chesapeake

    2015
  • Cognizant Technologies

    2013
  • Crowley

    2013
  • GFT Costa rica S.A.

    2013
  • IBM

    2012
  • Indecomm

    2015
  • Informatech

    2010
  • Intellego

    2012
  • IT Convergence

    2013
  • OTSI

    2014
  • SecureLink, Inc.

    2014
  • Snap Software

    2014
  • Softtek

    2010
  • Syniverse

    2013
  • Tek Experts

    2011
  • TradeStation

    2012
  • Trane

    2014
  • UST Global

    2014
  • Vichara

    2015
  • Vitalizer

    2012
  • VMware

    2012
  • FindaSense

    2013
  • Konrad

    2013
  • Lionbridge

    2014
  • Magma Studios

    2011
  • NTT

    2015
  • Pop Digital

    2010
  • Prodigious

    2013
  • Skim Group

    2013
  • AEC

    2010
  • Intel EDC

    2011
  • L&T Infotech

    2013
  • National Instruments

    2010
  • NC Tech

    2013
  • Aspen Pharma

    2014
  • ATL

    2013
  • Overseas Logistics Operations

    2012
  • PolyOne

    2012
  • Thermo Fisher Scientific

    2011
  • ClamCleat

    2012
  • General Microcircuits

    2010
  • Zollner Electronics

    2013
  • Matthews International

    2015
  • Noxtak

    2015
  • Ingram Micro

    2012
  • Intel EDC

    2011
  • Intel Megalab

    2014
  • Intel R&D

    2015
  • National Instruments

    2010
  • Indian Global Manufacturing

    2014
  • Okay Industries

    2012
  • Refameca

    2012
  • GNFT

    2011
  • Promitel

    2012
  • Future Electronics

    2014
  • Thermofisher Scientific

    2011
  • VWR

    2013
  • EcoPlastic Solutions

    2014
  • Valu Shred

    2012
  • Windpipe Corporation

    2012
  • Bekaert

    2013
  • Cemex

    2011
  • TMG Manufacturing

    2014
  • Yellow Pallet

    2014
  • Gildan

    2014
  • Relaxtech

    2011
  • SAE A. Trading

    2012
  • Gualapack

    2012
  • Aceros Laminados

    2015
  • Concentrix FTZ

    2010
  • Grupo Guerrero

    2013
  • Kimberly Clark

    2013

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