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CINDE Costa Rica

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Escazu, San Jose, Costa Rica

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Why Costa Rica?

Quality, innovation and productivity


are written in our DNA


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This is our true nature.
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Hear what others have to say
about Costa Rica

Over 20% of Fortune 100 companies and hundreds of high-tech enterprises have established operations in Costa Rica during the last 30 years. All of them are leading entities in their respective markets.


Here´s what a few of them have to say about Costa Rica:

  • IBM
  • Zollner
  • Boston Scientific
  • Alca Trading

IBM

Started operations: 2004Sector: ServicesCountry: United States

IBM is a global company, leader in technology with presence in more than 170 countries, with more than 400 thousand collaborators around the world and with more than 105 years of experience.

Worldwide, IBM is key to the "cognitive enterprise" and the digital renewal of its customers' businesses, through migration to hybrid cloud solutions (private and public), innovation in technologies such as the Internet of Things (Iot) and Blockchain, the use of artificial intelligence and cognitive solutions in all business processes and workflows; always with transparency, trust and cybersecurity as pillars of the whole transformation.

 

IBM Costa Rica established its Global Business Center in 2004 to provide services in administration in Human Resources, Customer Relationship Management, and Shared Services throughout all the Americas and Europe. Its decision to set operations in Costa Rica was client driven since P&G, its current customer, was requesting its vendor for HR services to have a near shore presence.

In 2011, IBM further expanded its operations and opened an additional IBM division, the Global Technology Services. The facility delivers IT services to global clients who have outsourcing agreements with IBM. Among many others, this facility includes services such as server management, systems operations, database management, storage management and project management.

In June 2014, IBM celebrated its 10-year anniversary in Costa Rica with the opening of its latest Security Operations Center (SOC), placing Costa Rica on the international map as a center of expertise in this field. Through an initial investment that comprised infrastructure and education, the center allows IBM to address the growing security needs of its clients in the region.

IBM Cyber-security center in Costa Rica is the largest in IBM Latin America, growing the portfolio with services like security solutions design, integration, managed services, project management, emerging services development, end-point protection, monitoring and incident handling.

With this new center, the first of its kind in Costa Rica, IBM adds cloud, business analytics, project management, human resources and financial services. Open 24 hours a day, seven days a week, the security center operations team monitors billions of real time events coming from multiple platforms experienced by IBM clients to detect vulnerabilities. It assesses their potential impact on the business and ensures that IBM clients’ infrastructure is configured to handle the latest threats. As a result of this analysis, IBM helps to protect people, data, applications, transactions and the infrastructure for all businesses in the region.

Its advanced cyber-security center supports more than 1100 clients globally.

This April, IBM announced the expansion of its Global Security Services Center, tripling its operating capacity and forecasting an investment of US$21 million over the course of 2019.

The expansion is also adding new services such as incident response and forensic analysis, administered managed detection and response and X-Force Threat Management to hundreds of clients all over the world on a 24x7 footing. The investment also includes the physical expansion of current facilities, as well as world-class training for local talent.

Matías Haidbauer, leader of Cybersecurity at IBM Costa Rica, commented: "With this investment, we will continue to consolidate the commitment to this country and our collaborators throughout the past 15 years. Our strategy is keyed to market trends, with considerable increases in worldwide cyberattacks and to the quality of the service we provide from Costa Rica to our clients."

Zollner

Started operations: 2013Sector: Advanced ManufacturingCountry: Germany

Zollner Elektronik AG is one of the world’s Top 15 leading Electronic Manufacturing & Engineering Services (EMS) companies and the No.1 in Germany, with over $1 billion in annual sales.

Headquartered in Zandt, Bayern, Germany and founded by Manfred Zollner in 1965, Zollner runs over 17 global locations including Germany, Hungary, Romania, China, Tunisia, the USA and Switzerland. All with a thorough commitment to excellence which is validated by certifications in quality, environment, occupational safety and information security including ISO 14001, ISO 9001, ISO 13485, ISO/IEC 27001, ISO/TS 16949, OHSAS 18001, EN 9100.

These facilities provide a flexible, seamless, and vertically-integrated solution. State-of-the-art capabilities include electronics & electro-mechanical assembly, metal fabrication & finishing, plastic-molded & inductive components, and systems integration services. These services are performed for Original Equipment Manufacturers (OEM) faced with the ever increasing challenges to engineer & design with the latest technologies available, provide robust & reliable products, and offer the after-market support to satisfy all of their customer’s needs.

Through the support of these world-class plants, Zollner offers a global presence to shorten time-to-market, lower costs, and provide the knowledge & support client companies such as Bosch, Siemens, IBM, ArvinMeritor and Samsung rely on to be competitive in today’s marketplace.

Zollner passed up Southeastern US and Mexico for Costa Rica. “There were competitive options for Zollner to expand in Latin America however we chose Costa Rica for its stability, educational system, manufacturing resources, and strategic location.” stated Markus Aschenbrenner, CEO of Zollner Electronics, Inc. “We are excited about the potential Costa Rica has to offer”.

Zollner 5,000 m2 new state of the art Manufacturing & Engineering Services facility in Cartago, Costa Rica is its first expansion in Latin America and started operations in October 2014. It provides manufacturing and technical support services and is aimed at introducing Zollner’s broad portfolio of services & capabilities to enhance the customer service to Customers in North America (US, MX, CN) by leveraging through CAFTA and utilizing the Tax incentive regime the country offers.

Costa Rica has become a hub for medical device manufacturers and Zollner intends to leverage local plastics and metal suppliers that already serve the medical industry in the country to increase efficiencies. The country´s strategic location in the middle of the Americas appealed to Zollner as well. With ports in the Caribbean and Pacific Ocean reaching either Miami or Los Angeles in 8 to 12 days, Zollner can also easily pursue the South American market in the future.

Boston Scientific

Started operations: 2003Sector: Life SciencesCountry: United States

Boston Scientific is dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world. It is a world leader in the development, manufacturing and marketing of minimally invasive medical devices used to diagnose and treat conditions in a variety of medical fields, with an emphasis on Cardiovascular, Cardiac Rhythm Management (CRM), Women’s Health, Urology, Endoscopy, Electrophysiology, Neuromodulation, and Pain Management products. The company has more than 15,000 patents issued, a +13,000 product portfolio, and reached US$7.14 billion in revenue in 2013.

With presence in over 100 countries in the Americas, Europe, the Middle East, Africa, and Asia, and 12 manufacturing facilities globally, Boston Scientific continues to extending its innovations into new geographies and high-growth adjacency markets.

The decision to start operations in Costa Rica was a result of a detailed analysis comparing and assessing several countries. The factors considered were: geographic location, cost, political stability, quality, and talent. Costa Rica´s skilled, well-educated population played an important role in the decision which was made in 2003.

The company started operations about a year later with 139 people at Global Park in Heredia and has had an on-going growth ever since. It did its first Heredia expansion in 2005 and by 2009, it opened a second manufacturing plant (342,000 sq.ft) in Coyol, Alajuela.

This facility was recognized as the country’s first sustainable building (LEED -CI Silver certified) but most importantly hosted the transfer of a Class III cardiovascular device. The company reached over 2.200 employees between the two facilities.

Today, Boston Scientific continues to operate the two plants: Boston Scientific Heredia dedicated to Cardiovascular devices, and Boston Scientific Coyol focused on Endoscopy and Urology applications. 100% of the company´s polypectomy snares and gastrointestinal biopsy forceps are made in Costa Rica.

“Costa Rica has proven to be a very competitive site for Boston Scientific. Key drivers for our success in Costa Rica include our senior management’s full support; minimal bureaucracy; broad organizational commitment; and CINDE’s and the government support and close working relationship” said Don Robinson, VP Operations Strategy.

A proven success, with over $130 million invested in Costa Rica, has provided Boston Scientific with the needed trust to expand operations and continue to diversify manufacturing products and operations for various divisions.

Alca Trading

Started operations: 2013Sector: Food IndustryCountry: Ecuador

Alca Trading Corp is the world’s largest supplier of aseptic banana puree among other food specialties including juices, tropical fruit purees, concentrates, frozen and IQF products.

Although its primary headquarters are in Miami, Florida, the company operates under three key facilities and brands. Banalight in Ecuador, established in 1993 is currently the largest producer and exporter of aseptic banana pure in that country and also produces aseptic mango puree as well as special products upon request. Its sister plant in Guatemala operating under Tropilight was created in 2007 and, in addition to tropical purees, produces frozen and IQF tropical fruits.

Its latest addition was Frutilight in 2013, the Costa Rican plant or as it’s internally called: the company´s “2.0 facility”. This state-of-the-art plant in Siquirres, near the Caribbean Coast, shelters the latest European and American technology in food processing. It also embeds all the know-how from building its two other facilities for ideal production design and layout. A sophisticated aseptic line provides a 70,000 metric tons capacity per year for banana and mango purees and pineapple juices.

In addition to its FDA (US Foods & Drug Administration) and AIJN (European Fruit juice Association) compliance, this facility also operates with certifications for FSSC 22000, HACCP, ISO 22000 and 14001, SFG IRMA, Kosher, M HALAL, Rain Forest Alliance, BCS OKO Garantie, JAS BCS OKO Garantie, USDA Organic, Canada Organic, Bio Suisse Approved, BASC and C-TPAT.

This challenging task is not only impressive in itself. Most striking was the 6 month timeframe in which the company was able to achieve these 16 seals that attest to its thorough commitment to quality. It also confirms one of the reasons why Alca Trading chose Costa Rica as its third operational hub: a highly skilled labor force that learns quickly and is capable of performing under the most rigorous of working environments.

Alca Trading wanted to diversify its locations and balance its operations for a quicker response to market. Costa Rica was a natural fit not only because of its great access to premium produce grown locally, but also because of its ideal location and beneficial logistics costs which provide easy access to the Caribbean from where it serves the EU, USA and Canada, as well as South America.

The company was able to make a country decision, build its plant and have it fully operational, with 16 certifications included, in only one year. By establishing a clear project roadmap, complying with local requirements and permits, and closely collaborating with local government at a county or municipality level, Alca was able to meet its time goals and bust any “red tape” myths.

Alca now plans to expand its Frutilight operation to incorporate a frozen food line and IQF in the near future, a natural addition to its current food specialty line which caters to the most world renowned brands…and Alca will continue to be their top secret ingredient!

Timeline of companies that have established in Costa Rica

Before 80's

  • Eaton

    1963
  • Panasonic

    1966
  • Havells Sylvania

    1966
  • Bridgestone

    1967
  • General Cable Corp

    1971
  • Bayer

    1978
  • Bourns / Trimpot

    1979

80's

  • Roche

    1985
  • Vitec / CPP

    1986
  • Techspray (ITW)

    1986
  • Rawlings

    1987
  • Baxter Healthcare

    1987
  • Vishay

    1989
  • Suttle

    1989

90 - 94

  • GlaxoSmithKline

    1990
  • Precision Concepts

    1991
  • Daniels Manufacturing

    1992
  • Camtronics

    1992
  • Greif

    1994
  • Panduit

    1994
  • Hilos A&E

    1994
  • Smith Sterling

    1994

95 - 99

  • Eaton

    1963
  • Havells Sylvania

    1966
  • Panasonic

    1966
  • Bridgestone

    1967
  • General Cable Corp

    1971
  • Bayer

    1978
  • Bourns / Trimpot

    1979
  • Roche

    1985
  • Techspray (ITW)

    1986
  • Vitec / CPP

    1986
  • Rawlings

    1987
  • Baxter Healthcare

    1987
  • Suttle

    1989
  • Vishay

    1989
  • GlaxoSmithKline

    1990
  • Precision Concepts

    1991
  • Camtronics

    1992
  • Daniels Manufacturing

    1992
  • Greif

    1994
  • Hilos A&E

    1994
  • Panduit

    1994
  • Smith Sterling

    1994
  • Equifax

    1995
  • AGM

    1995
  • Daewoo Bus

    1995
  • Tico Electronics

    1995
  • Saco International

    1995
  • Triquint/Qorvo

    1996
  • Olympic Machining

    1996
  • Amoena

    1996
  • De Royal

    1996
  • Amadeus

    1997
  • Smiths Interconnect

    1997
  • Controles de Corriente

    1997
  • LL Bean

    1998
  • Western Union

    1998
  • ICU Medical

    1999
  • SYKES

    1999
  • Micro Technologies

    1999
  • IKOR

    1999
  • Allergan

    1999
  • Procter & Gamble

    1999
  • Micro Technologies

    1999

00 - 04

  • Q-Source

    2000
  • Teradyne

    2000
  • SBM Management (Pacific West)

    2000
  • Irazu Electronics

    2001
  • Align Technologies

    2001
  • Neustar

    2001
  • Align Technologies

    2001
  • Kelpac Medical

    2001
  • L3 Communications

    2001
  • Oberg Industries

    2002
  • JD Soft

    2002
  • Holland Roofing

    2002
  • Oberg Industries

    2002
  • Language Line

    2002
  • Smith & Nephew

    2002
  • Dell Costa Rica

    2002
  • Chiquita Brands

    2003
  • Intertec

    2003
  • Proquinal

    2004
  • Boston Scientific

    2004
  • Vention Medical

    2004
  • Proquinal

    2004
  • Hologic

    2004
  • UPS Supply Chain

    2004
  • HP Enterprise

    2004
  • IBM (HR/IT)

    2004
  • Trax Technologies

    2004
  • Fiserv

    2004
  • Fiserv

    2004
  • HP Enterprise

    2004
  • Via Information Tools

    2004
  • Hutchings Automotive Products

    2004
  • Proquinal

    2004
  • Euroconcretos

    2004

05 - 09

  • UTITEC Inc.

    2005
  • DHL

    2005
  • Intel SS

    2005
  • Van Ru

    2005
  • BPO International

    2005
  • Accenture

    2005
  • Baxter Americas

    2005
  • UTITEC Inc.

    2005
  • Innovative Components

    2005
  • Accenture

    2005
  • APL

    2005
  • Avionyx

    2005
  • Horizons Intl.

    2005
  • Avionyx

    2005
  • Dole SS

    2005
  • Nelipak

    2005
  • United Collection Bureau

    2006
  • Factora

    2006
  • Ridge Run

    2006
  • Specialty Coating Systems

    2006
  • Twin Engines

    2006
  • Fujitsu

    2006
  • Samtec

    2006
  • Teletech

    2006
  • Possible

    2006
  • Copal Amba (Moodys)

    2006
  • RDF Sensors Group

    2006
  • International Precision Molds

    2006
  • British American Tobacco

    2007
  • Tech Data

    2007
  • Global Insurance Technology

    2007
  • Penn United

    2007
  • Gensler

    2007
  • Oracle

    2007
  • Hellmann Logistic

    2007
  • Koros USA

    2007
  • Emerson

    2008
  • Creganna Medical

    2008
  • Steris

    2008
  • Amazon

    2008
  • Lightstorm

    2008
  • Citi Business Services

    2008
  • Experian

    2008
  • Lion Resources (Publicis)

    2008
  • Experian

    2008
  • The Hangar Interactive (Critical Mass)

    2008
  • Deshler Automotive Products

    2008
  • Huber+Suhner

    2008
  • Altanova

    2008
  • Emerson

    2008
  • HP Enterprise (Networking)

    2009
  • Boston Scientific

    2009
  • Firestone Industrial Products

    2009
  • WNS

    2009
  • Electrotechnik

    2009
  • Establishment Labs

    2009
  • McKinsey & Co. Support Services

    2009
  • IBM

    2009
  • Aqua Imara (SN Power)

    2009
  • Concentrix

    2009
  • 4Thought Marketing

    2009
  • Inter-American Development Bank (IDB)

    2009
  • Sensient

    2009
  • Moog Medical

    2009
  • Emerson SS

    2009

10 - 14

  • Merrill’s Packaging

    2010
  • BCD Travel

    2010
  • Amway

    2010
  • Concentrix FTZ

    2010
  • National Instruments

    2010
  • TEGRA Medical

    2010
  • Curtiss Wright

    2010
  • National Instruments

    2010
  • General Microcircuits

    2010
  • Wright Medical

    2010
  • Pop Digital

    2010
  • Buildingi

    2010
  • St. Jude Medical

    2010
  • Abbott Vascular

    2010
  • Informatech

    2010
  • Confluent Medical

    2010
  • Volcano (a Philips Co.)

    2010
  • Sterigenics

    2010
  • AEC

    2010
  • Softtek

    2010
  • Convergys

    2010
  • National Instruments

    2010
  • Teleperformance

    2010
  • Auxis

    2010
  • Pension Associates

    2010
  • Aliaxis

    2010
  • Ecco Health - Kareo

    2011
  • SMC Ltd

    2011
  • Cemex

    2011
  • Magma Studios

    2011
  • Client Services

    2011
  • GNFT

    2011
  • Bodybuilding

    2011
  • Tek Experts

    2011
  • Bridgestone

    2011
  • Encore

    2011
  • Intel EDC

    2011
  • Relaxtech

    2011
  • Thermofisher Scientific

    2011
  • Ernst & Young

    2011
  • Thermo Fisher Scientific

    2011
  • ThermoFisher Scientific

    2011
  • MicroVention

    2011
  • Thomson Reuters

    2011
  • Intel EDC

    2011
  • Walmart GSS

    2011
  • Freudenberg Medical

    2011
  • Medtronic

    2011
  • Intellego

    2012
  • ClamCleat

    2012
  • PolyOne

    2012
  • TradeStation

    2012
  • Overseas Logistics Operations

    2012
  • Vitalizer

    2012
  • VMware

    2012
  • Applied Medical Precision

    2012
  • Cincotek

    2012
  • G.Rau

    2012
  • Microbilogical Compilance Lab

    2012
  • Neometrics / Heraeus

    2012
  • Okay Industries

    2012
  • PolyOne

    2012
  • Prent

    2012
  • Windpipe Corporation

    2012
  • Tekni-plex / Natvar

    2012
  • Valu Shred

    2012
  • Coopervision

    2012
  • Bayer

    2012
  • Bio TD

    2012
  • Gualapack

    2012
  • CSS

    2012
  • Dialog Direct

    2012
  • Promitel

    2012
  • LivaNova

    2012
  • Refameca

    2012
  • Okay Industries

    2012
  • Ingram Micro

    2012
  • SAE A. Trading

    2012
  • VMware

    2012
  • AGS

    2012
  • Akamai

    2012
  • IBM

    2012
  • Bekaert

    2013
  • Microport

    2013
  • AdvancedCath (a TE Medical Co.)

    2013
  • Catheter Research

    2013
  • ATL / MedConx

    2013
  • National Building Maintenance

    2013
  • Carlson Wagonlit

    2013
  • Infosys

    2013
  • Kimberly-Clark

    2013
  • Pfizer

    2013
  • World Vision

    2013
  • Zoetis

    2013
  • Cognizant Technologies

    2013
  • Crowley

    2013
  • IT Convergence

    2013
  • Syniverse

    2013
  • FindaSense

    2013
  • Konrad

    2013
  • Prodigious

    2013
  • Skim Group

    2013
  • L&T Infotech

    2013
  • GFT Costa Rica S.A.

    2013
  • NC Tech

    2013
  • ATL

    2013
  • Zollner Electronics

    2013
  • VWR

    2013
  • Grupo Guerrero

    2013
  • Kimberly Clark

    2013
  • Frutilight

    2013
  • PaniFresh

    2013
  • Carlson Wagonlit

    2013
  • World Fuel Services

    2014
  • Alimentos Conica

    2014
  • Construction Link

    2014
  • Cargill Business Services (CBS)

    2014
  • Intel Megalab

    2014
  • Brightstar

    2014
  • Indian Global Manufacturing

    2014
  • Bosch

    2014
  • Bacardi

    2014
  • Aspen Pharma

    2014
  • Valor IT

    2014
  • Future Electronics

    2014
  • The Results Companies

    2014
  • Theragenics

    2014
  • EcoPlastic Solutions

    2014
  • VWR

    2014
  • Raincross

    2014
  • Contech Medical

    2014
  • TMG Manufacturing

    2014
  • Yellow Pallet

    2014
  • Gildan

    2014
  • Lionbridge

    2014
  • CASS

    2014
  • UST Global

    2014
  • Boston Scientific R&D

    2014
  • Apollo Endosurgery

    2014
  • Aspen Pharma

    2014
  • Viax Dental Lab.

    2014
  • Trane

    2014
  • Snap Software

    2014
  • SecureLink, Inc.

    2014
  • OTSI

    2014

15 - 19

  • Interwire

    2015
  • Precision Coating

    2015
  • Resonetics

    2015
  • Sachs

    2015
  • Essilor

    2015
  • Agrosustentable

    2015
  • Stratus Video Costa Rica

    2015
  • Academy Mortage

    2015
  • Can Capital

    2015
  • GEP

    2015
  • HP Inc.

    2015
  • Evonik

    2015
  • Getinge

    2015
  • Ingram Micro

    2015
  • Mondelez

    2015
  • Chesapeake

    2015
  • Indecomm

    2015
  • Vichara

    2015
  • NTT

    2015
  • Matthews International

    2015
  • Noxtak

    2015
  • Intel R&D

    2015
  • Aceros Laminados

    2015
  • Fruta Sana

    2015

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