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Press Release

Uber announces the creation of its Center for Excellence in Costa Rica, investing and creating jobs in the country

JANUARY 26th 2016

  • Uber will generate more than 300 jobs in Costa Rica during 2016.
  • The company will invest 3.5 million US Dollars in the Country with the purpose of strengthening its customer service team
  • The Center for Excellence in San Jose will be the first of its kind in Latin America

January 26th, 2016, San José ­ Today, Uber announced the creation in Costa Rica of its first Center of Excellence in Latin America. The center will generate more than 300 jobs by the end of the year. To include San Jose in its growing network of customer service centers, Uber will also invest USD $3.5 million this year.


Uber is looking to recruit immediately the first group of 25 customer service specialists, which will allow the center to begin operations in the coming weeks. The company will continue hiring


25 more people every two weeks until it reaches the goal of creating 300 local jobs this year. The modern center in Costa Rica will become a strategic support hub for Uber operations in Latin America, a region that has operations in nine countries, promoting innovation and service excellence to the community of users and drivers.


Uber is a technology company that connects users with drivers in real time, providing a safe, reliable, low­cost trip with the push of a button. Uber has proven incredibly popular with both users and drivers; this is the reason why the service has expanded worldwide to more than 367 cities and 61 countries.


"The selection of Costa Rica as Latin American headquarters for Uber’s modern Center of Excellence shows the positioning of the country in the service sector as well as the recognition of the Costa Rican talent which has attracted more than 120 notable multinational companies to


install high­value operations in our country. We are pleased that Uber’s decision has culminated with this great news and the opening of 300 new quality employment opportunities for Costa Ricans" declared Jorge Sequeira, Managing Director of the Costa Rican Investment Promotion Agency (CINDE).


Humberto Pacheco, General Manager for Uber in Costa Rica, stated: "What better place than Costa Rica to establish our first Center of Excellence in Latin America. We are very excited to be here and start operations in a city that has a tradition of hosting innovative companies. We are not only investing in the city, but we are also proud to bring jobs to the region, at all levels."


In search for talent Uber will recruit bilingual Spanish­English speakers with knowledge of software applications. Among the activities that will take place at Uber’s Center of Excellence, are the ones related to customer service, data entry, data analysis, tech support and attention of reported cases by Uber users in Latin America.

Those interested can refer to https://www.uber.com/jobs. Uber will also participate in the Twelfth CINDE JOB FAIR to be held from February 19 to 21 at the Antigua Aduana. The admission to the fair is free and requires pre­registration at www.cindejobfair.com




About  Uber Technologies


Uber is a technology company that is transforming the way the world moves by connecting, through an application, drivers and riders; creating new transportation alternatives; opening up business opportunities and bringing development to the cities where it operates. It is renowned for its service and user experience. Currently it has a presence in more than 367 cities in 61 countries. Uber was founded in San Francisco, California, in 2009 by Travis Kalanick and Garret Camp.



UBER DATA www.uber.comhttps://newsroom.uber.com/costarica/




Social Media: Instagram: @Uber_CR Twitter: @Uber_CR


Facebook: https://www.facebook.com/Uber




Press Contacts


Rocío Paniagua – Communication Manager for Latin America and the Caribbean, Uber rocio@uber.com


Carlos Morales  ­ Communications Executive, CINDE cmorales@cinde.org