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Press Release

SmileDirectClub to Hire 200 Employees in Costa Rica with Higher Value-Added Processes in Service Operations

SEPTEMBER 23rd 2020

•Job offering includes 100% remote positions, which will be open to talent from areas outside the GMA.

•Company has already opened its first positions in what will be the future Global Business Services (GBS).

San José, September 23, 2020. Multinational company SmileDirectClub announced that in the coming weeks, it will hire a total of 200 additional team members, many of whom will have the option to work remotely from outside the Greater Metropolitan Area (GMA); the company also plans to implement higher value-added processes to its operations.
SmileDirectClub is an industry pioneer and the first medical technology platform for consumer-direct dental alignment.

From Costa Rica, dental aligners are designed for clients in the United States, Canada, Australia, New Zealand, Hong Kong, Ireland, Germany, Austria, Singapore, and the United Kingdom.

In addition, from Costa Rica, they also develop service support activities for company administration on a global level.

Duayner Salas, Acting Minister of Foreign Trade in Costa Rica, commented: “Costa Rica is a stable and predictable location for multinational companies. In our country, investors find the right partner to achieve productivity and drive investments with a purpose. That is why today we celebrate the expansion of SmileDirectClub, which will generate more quality jobs linked to international markets.”

Cristina Jiménez, General Manager of SmileDirectClub Costa Rica, confirmed, “This expansion was possible thanks to our growth in the countries where we serve our clients and the success we have had in Costa Rica, where we have found the ideal conditions for our continued growth. Costa Rican talent has the necessary technical skills to continually improve our product, while simultaneously having the soft skills that equip our team with the talent and effectiveness needed to continue developing Smile culture." 

In these unprecedented times, SmileDirectClub continues to rely on the capabilities of Costa Rica’s national talent, and now also on its formation of a Global Business Service Center in the areas of Finance, Technology and Procurement. The company’s team members are equipped to work from home and from areas outside the GMA. 

Jorge Sequeira Picado, Managing Director of CINDE, added, “82% of new jobs generated by Free Trade Zone Regime (RZF) companies correspond to those already established in the country, thus demonstrating their roots in and commitment to Costa Rica. In the coming weeks, SmileDirectClub will hire 200 employees from around the country, to fill new vacancies that the company has authorized for its local operations; this, thanks to solid results demonstrated in recent years, and very much in line with the vision and long-term roots that characterize the more than 325 multinational companies and investments that CINDE has attracted.”

SmileDirectClub will hire professionals in the areas of financial analysis, customer service, information technology, marketing, human resources, dentistry, and orthodontics.
Professionals are required to have an advanced-intermediate or B2+ level of English. The company will offer permanent remote-working positions, which is why they are looking to talent outside the GMA to fill these positions.

Those interested in applying for one of these positions should do so at www.smiledirectclub.com/careers/.

About Smile Direct Club
SmileDirectClub, Inc. (Nasdaq: SDC) ("SmileDirectClub") is a dental care company and creator of the first MedTech platform for dental alignments, now also offered directly through dental and orthodontic offices. 

Through their state-of-the-art tele-dentistry technology and vertically integrated model, they are revolutionizing the dental care industry, from clear aligner therapy to their line of affordable premium oral care products. SmileDirectClub's mission is to democratize access to a happier smile, making it affordable and convenient for everyone. 

SmileDirectClub is based in Nashville, Tennessee and operates in the US, Canada, Australia, New Zealand, UK, Ireland, Germany, Austria, Hong Kong, and Singapore. For more information, please visit SmileDirectClub.com.