How can we help?

Contact
Invest & set up an operation in Costa Rica »

Talk to the experts in each specific sector of interest, meet key service providers, request information and benchmarks and much more.

Write a message here
Feedback
Feedback on CINDE services »

Help us become better every day. Share you suggestions or any complaints about CINDE´s services to our quality assurance department.

Keep in touch

  • Linkedin
  • YouTube
  • Email
CINDE New York

100 Park Avenue, 16th Floor
New York, NY 10017

CINDE Costa Rica

Plaza Roble Los Balcones, 4th Floor.
Escazu, San Jose, Costa Rica

TOLL FREE NUMBER FROM THE USA: 1-877-992-4633

Essential Info

  • Intro
  • INVESTMENT SECTOR
  • Documents
  • DOWNLOAD

Download key information tailored to your investment interest, at no cost.

  • Fast
  • Convenient
  • Reliable

The final essential INFO will include:

Key information on Costa Ricas education quality and trends, labor pool and regulations, free trade zone and investment incentives, economic indicators, suppliers and vendors, life in Costa Rica and much more.

Choose one of the following investment sectors:

Telling us your business’ sector allows us to prepare more accurate data based on your request.

Choose the documents you're interested in obtaining

This is a list of files generated based on your Investment Sector choice

You’re all set!

Your customised essential INFO is getting ready...

Check your email You will receive an email in a few moments with the files we have prepared for you!

Remember, you can run this wizard as many times as you want!

LOGIN

Reset your password

  • We will send you instructions to reset your password

  • Your email is not in our records

I want to register!

Register

How do you want to create your account?

Register today and stay on top of the latest from Costa Rica.

  • Access and download key information on benchmarks, data and statistics from the country.
  • Receive newsletters from the latest economic and investment related initiatives.
  • Get news alerts on key country developments.
  • And much more.

Please fill the following information to create your account

Go Back

Please check the form is complete.

Thank you for registering with CINDE

Your account has been succesfully created.

If you have any problems, please:

Contact us

My Profile

News Room

Feel connected with


our essence

Get the latest updates from our
events, press releases and more!

Press Release

Bayer will duplicate operations in Costa Rica's Shared Services Center

JUNE 12th 2019

•From 285 collaborators, it will reach 500 by the end of 2019.
•Client satisfaction and corporate strategy were key factors for its growth.
•Bayer’s SSC in Costa Rica provides services to all the continent. 

San José, Costa Rica. June 12th, 2019.  Bayer’s Shared Services Center started operations in Costa Rica two years ago. Today, the company announced that it will duplicate its payroll to 500 employees by the end of this year. 

Currently, the center has 285 collaborators in three offices located at America Free Zone, in San Francisco de Heredia. The expansion will be in three departments: Order to Cash, Source to Pay and HR Operations. 

Costa Rica’s SSC assists Bayer’s operations in the American continent, except Brazil. It started its services with Central America, Mexico, the South Cone and the Andes region. Then, the United Stated and Canada followed along. 

This new expansion includes two new offices with working stations, meeting spaces, and collaborative areas that sum up a total investment of US$ 3 million. 

Bayer’s Financial Manager for Central America and the Caribbean, Klaus Wussow, explained that “this expansion is due to our clients’ satisfaction and the corporate strategy to optimize administrative support processes in our business areas, through the operational excellence of our shared services centers.”

The President of Costa Rica, Carlos Alvarado, said that Bayer’s decision is an important sign of the trust and security the country offers to foreign direct investment. The announcement was made within the government’s declared month for employment generation and economic reactivation. 

He added that, in his recent visit to Germany, where he gathered with more than 60 affiliated companies to the German Chamber of Commerce and Industry, he highlighted Costa Rica’s competitive advantages that include its human talent, education levels, geographic location, social and political stability, environment protection, human rights, among other elements.

In that same trip, the President gathered with Bayer’s executives from the Life Sciences sector. 

The Minister of Foreign Trade, Dyalá Jiménez, recalled that Germany is Costa Rica’s second most important source of investment. “Investments such as Bayer’s have become our key allies to promote national development.”

“Therefore, we keep a constant approach with this companies, following up its operations and reiterating our commitment to continue generating optimum conditions for investment, growth and new job opportunities that benefit Costa Rican families. We share this announcement with joy and great responsibility, keeping in mind that when these companies grow, we grow as a country too”, added the Minister. 

Daniela Petig, Administrative Director at the Services Center, mentioned that “it is highly satisfying to see how we have evolved from providing accounting services to 7 countries with 15 people, to support with higher added value services to 100% of our operations in America -except Brazil-, through an internal culture of innovation, collaboration and continuous improvement, always focused on our customers."

Jorge Sequeira, Managing Director at the Costa Rican Investment Promotion Agency (CINDE), said: “Companies like Bayer have strengthened the sophistication of Costa Rica’s services sector, it is estimated that 75% of knowledge-intensive exports come from companies operating under the Free Zone Regime, according to the Central Bank. This equation would not be possible without the assistance of 65,000 Costa Ricans who work in more than 170 companies in the services sector. Bayer is a success story of how companies diversify and grow their operations in hands of local human talent.”

Worldwide, Bayer has seven shared services centers located in Manila-Philippines, Dalian-China, Gdansk-Poland, Barcelona-Spain, Bangalore-India, Heredia-Costa Rica and Leverkusen-Germany, where its headquarters are located. After an analysis, the company decided that Costa Rica would be the country to have the only Shared Services Center supporting the American continent.

Bayer found in Costa Rica a central and accessible location for clients working in their same time zone; political, social, economic stability, as well as security, high standards of education and trained human resources.

Required profiles 
Those candidates interested in working in the company must have 90% English proficiency and experience in service centers with training in accounting, finance, business administration or similar.

Laura Mora, Human Resources manager, specified the profiles required for the expansion:

Order to Cash: Client support in areas such as commercial agreements, order management, billing, among others.
Source to Pay: Have experience in purchasing process, goods acquisition management and invoices payment.
Human Resources operations: Show knowledge in integrated processes from front office management to HR systems.

Those interested can send their CV to: recursoshumanos.scr@bayer.com indicating in the subject their area of interest: Source to Pay, Order to Cash or HR Ops. 

About Bayer
Bayer is a multinational company with key competences in the bioscientific fields of health and nutrition. With its products and services, the company wants to be useful to humanity, helping to find a solution to fundamental challenges posed by the constant aging and growth of the world's population. At the same time, the group aims to increase its profitability and create value through innovation and growth. Bayer adheres to the principles of sustainability, and its brands are synonymous of trust, reliability and quality throughout the world. In fiscal year 2018, the company, with around 117,000 employees, obtained a turnover of 39,600 million euros, made investments worth 2,600 million euros and allocated 5,200 million euros to research and development. For more information, visit the website www.bayer.com 

For more press information: 
Carlos Morales, CINDE
2201-2830/ cmorales@cinde.org 

Carolina Murillo, Bayer
6040-7741/ carolina.murillo@bayer.com