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Amazon Expands Operations in Costa Rica, creating more than 1000 New Jobs

OCTOBER 8th 2014

• Software development engineers are part of the new and specialized teams. 
• Company currently employs over 2,100 associates in the country.
• Staff provides worldwide support services for Amazon customers.
San José, Costa Rica.  October 8th, 2014 – Amazon Support Services in Costa Rica (NASDAQ: AMZN) today inaugurates its fourth service center and announces 1000 new jobs at its offices located in Calle Blancos and Lagunilla. The Earth’s most customer centric company offers seasonal jobs and permanent positions with open dress code, paid training, transportation, doctor on site, plus others.
The new operation comes as part of the $19,000,000 accumulated investment by 2014 and spreads the company’s footprint to 28,522 m2 including the four service centers in the country.
“The talent of the Costa Rican people keeps making the difference in the operations of high technology services and that is exactly what enables more opportunities for companies to continue investing in the country. This demonstrates we are highly competitive and that our country is one of the safest places to invest. We are grateful to Amazon for their trust in Costa Rica and hope that this great news will translate into high quality jobs for hundreds of Costa Ricans in the following months” stated Luis Guillermo Solis Rivera, President of the Republic, who attended the inauguration. “We are excited to expand our operations in the San Jose community, creating more than 1,000 full-time jobs in the fields of technology, innovation and customer service,” said Scott Kubicki, Vice President, Worldwide Seller Support. “We appreciate national and local elected leaders who have supported Amazon’s arrival and expansion in Costa Rica and we look forward to bringing even more jobs and investments to the area.”
Amazon currently employs over 2,100 people and has diversified its services with the recent incorporation of software development engineers to its Seller Support Center, located in the building inaugurated with the participation of the President of the Republic, Luis Guillermo Solis.
“We are not only creating quality jobs for Costa Rican talent but also looking forward to developing leadership for the region and worldwide”, said Alejandro Filloy, General Manager of Amazon Costa Rica. “What we want is to strengthen those extraordinary and varied skills to project their talent through Amazon’s presence around the globe while diversifying services due the specialization”.
Amazon offers customer service positions, human resources and administrative jobs, as well as management posts.  At this time, over 1000 new jobs are available for customer service associates with language skills in English, Portuguese and Italian.
Amazon opened its first customer service center in Costa Rica in October 2008 and has continued to grow.  Since that time, its associates have offered support to millions of customers and sellers in the United States, Spain, Mexico and Brazil.
With the company´s expansion and the ongoing hiring of staff at its other sites, Amazon expects to employ more than 3,000 persons in Costa Rica by the end of 2014. Interested persons may visit or call 2562-9111 for further information.
About Amazon opened on the World Wide Web in July 1995. The company is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire phone, Fire tablets, and Fire TV are some of the products and services pioneered by Amazon.

Further information contact:
Ignacio Solís Gómez Milenio 2291-0660/8837-1536
Freddy Serrano Branding Manager 2562-9000/7201-5711