“We wanted to establish something in the US time zone, and our reasons for choosing Costa Rica principally have to do with the stability of the economy and the country, the good education system they have in Costa Rica, and the availability of people who can also speak English very well which for us is very important” .

“There are a lot of things that Costa Rica offers which are unique and are very helpful for business, but by far the greatest benefit of Costa Rica is not the tax free environment, is not the low cost; is the human capital. The workforce in Costa Rica is very educated, is very enthusiastic, employees are very loyal, they care about the companies and they are constantly trying to improve, so our experience in Costa Rica has been spectacular .99.9% of our employees are Costa Rican, and we have been able to find wonderful people in terms of plant operation, supervision, quality technicians, other kinds of technicians, supervisors, engineers and managers, all educated and with a lot of experience”.

“Procter and Gamble Global Business Services is really a great success story made here in Costa Rica. Our ambition when we got here was to create a service operation that could run the company’s business and employees services from one end of the Americas to the other. Over time, we have moved beyond service operations and into design and delivery of those services. What’s really exciting now is we’ve been recently named the company’s Business Transformation Center for the Americas and with that we will leverage people work processes and information systems to drive real breakthroughs and value. I think this evolution really speaks of the capability we found here in Costa Rica, and that same capability has allowed people to grow with us and allow us to move up to that”.

“Among the reasons why we chose Costa Rica there is the educational level that allows us to find the qualified workforce, as well as the geographic proximity with the United States. The good experience that other companies have had was also very important, and CINDE´s work during our establishment process was a key factor”.