Services
From first contact with our promotion team, CINDE will be responsible in providing assistance throughout all the necessary phases, in order to achieve the best investment process in Costa Rica, and therefore developing long-term investor relationships, which promises to provide continuous and highly professional services.
Pre-establishment
As part of the services offered by CINDE, pre-establishment services evolve basically around two specific areas: Information and customized investment agenda services.
For decision-making in any investment project, information constitutes the vital input. To this respect, CINDE provides tailor made informational services to the investor regarding important subjects to support an investment decision.
Once this information has been provided, and the decision to visit the country has been made in order to explore potential opportunities, CINDE will draft a customized agenda for the investor, which can include:
• Visits to Universities and specialized training centers
• Visits to established companies in our country
• Visits to industrial parks and free trade zones.
• Meeting with high profile government authorities.
• Meeting with real estate brokers and attorneys
As a complement to its services, CINDE also has an office in New York, which allow a direct link with potential US investors or from other countries around the globe. If you require information about our country, or wish to arrange a business trip to Costa Rica, please CONTACT CINDE at your convenience, at any of our two offices (Costa Rica and New York).
Establishment
CINDE offers the possibility of channeling specific procedures and requirement compliance issues related to starting-up new operations in the country.
Among the most frequent procedures in which CINDE assists, are:
• Temporary entrance of Business people and permanent immigration procedures.
• Guidance on aspects pertaining the Free Zone, Active Finishing or Tourism Regimes, on behalf of the Costa Rican Foreign Trade Promoter (PROCOMER) and the Costa Rican Tourism Board (ICT).
• Contact and escorting services to industrial parks of the investor’s interest.
• Contact with construction and real estate companies.
• Guidance in hiring personnel and different service professionals.
Post-establishment
One of CINDE’s main functions after the investor has established operations in the country related to periodically following up on issues that affect their particular investment environment. CINDE has specialized service support personnel, which will aid investors regarding specific problems, and at the same time convey the investor’s feeling to Government authorities responsible for the particular subject pertaining to the related detected obstacles.
CINDE also counts on its aftercare service, which provides specialized support for strategic aspects oriented toward successfully developing new operational expansion projects or promoting product diversification of companies established in the country. This service also includes networking support with other companies or institutions related to the sector, as well as periodic informative seminars conducted by distinguished speakers on several issues of interest for investors. Through these services, CINDE reinforces a great part of its objectives with investors, such as:
• Anticipating client needs and problems.
• Identifying success factors and investment environment improvement areas.
• Motivy retention, (the) expansion and/or diversification of its clients in the country.
• Establishment of strong relations at all levels with clients.
• Client satisfaction reassurance.
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