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CINDE New York

100 Park Avenue, 16th Floor
New York, NY 10017

CINDE Costa Rica

Plaza Roble Los Balcones, 4th Floor.
Escazu, San Jose, Costa Rica


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Services Sector

A dynamic multifunctional site for

complex business processes

Home to the #1 Fortune 500 company
and more than 140 other success stories

Central Gate

Central Gate is your strategic platform for connecting with outsourcing vendors

With over 30 top local and multinational companies servicing over 100 clients, CINDE and PROCOMER lead this innovative community.

These companies offer A to Z business solutions, from setting up your entire operations in Costa Rica to providing a one-stop shop in ITO and BPO. Central Gate is your key ally. Creative conceptualisation, marketing strategies, online advertising, software design and engineering are just some of the processes being carried out by Central Gate members.

Robust functions such as treasury, back office, sales and marketing strategies, and talent management are also being served by our members from Costa Rica to the world.

Information Technology


WebsiteVisit website


Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With nine Global Delivery Centers in Mexico (4), China (2), Brazil (1), Argentina (1) and Spain (1), Softtek helps improve time-to-business-solution, lower costs of existing applications, deliver better engineered and tested applications, and produce predictable outcomes for top-tier corporations in over 20 countries. Through on-site, on-shore and it's trademarked Global Nearshore™ service delivery models, Softtek teams with CIOs to constantly increase the business value of IT. Softtek is the creator and a leader of the nearshore industry.
Softtek is the largest IT solutions provider in Latin America. Due to our enterprising nature and commitment, we have been able to become one of the top IT employers in Latin America.


Application related services:

› Application Development
› Software Testing (manual and automated)
› SAP Services
› AMS (Application Management Services)
› Application Security
› Information Security
› Embeded software development.

Managed Services for Desktop Support and IT Infrastructure Services:

› Desktop and Service Desk Services
› Server and Datacom services
› IT Business processes support

Business process Outsourcing:

› Procurement Processes

Software Licensing, Business Intelligence and SAP:

› BusinessObjects
› Informatica
› Cognos
› Sawion
› IBM Software
› HP Software
› Fractalia

Post-sale Support and Services

› Interactive design services – infinity360

IT and BPO Operation Globalization

› Increase your capacity to compete on global economics by leaning on a global business partner.
› Operate under international standards on a local, regional and global scale according to your needs.
› Receive the services from the geographical location that makes more sense to your business, not your vendors.
› Rest on Softtek's exhaustive knowledge of the North American and Latin American markets. Support your European and Asian operations through our Near Shore® model.
› Take advantage of our "global closeness" to manage your daily operations, during your working hours, in any part of the world you are located
› Response more effectively to your business needs by having a team near to you, at any time.

Costs optimization

› Reduce total cost of service by reducing indirect costs and leverage on locations with lower costs.
› Optimize processes, consolidate functions, reduce defects and constantly evolve the SLAs.
› Empower your people to reach their full potential. Do the right task from the right place.
› Optimize the use of technology. Accelerate new technological implementations and ensure its effectiveness.

Support your Business evolution

› Help your globalization initiatives.
› Accelerate the implementation, customization and operation launch of your business applications with the biggest possible ROI.
› Build a platform for the future. Implement robust applications and the processes to support them.
› Maximize business knowledge. Ensure the right resources and the better value. Extract the business logic contained in your legacy applications.


› Hewlett-Packard (HP), 70 resources full time in Costa Rica, embedded software development services, Quality Assurance services, application development and Research and Development focused on networking.

› Instituto Nacional de Seguros (INS), 5 resources full time, SAP maintenance and development services on multiple modules.

› Application development services on .NET, SAP and Ruby for 3 Fortune 500 companies.

› Application security services for a Fortune 100 company

› Security Testing services on multiple banking and government institutions in Costa Rica.

› Quality assurance and testing services for private banking institutions.

We are the best choice in the region Find out why