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CINDE New York

100 Park Avenue, 16th Floor
New York, NY 10017

CINDE Costa Rica

Plaza Roble Los Balcones, 4th Floor.
Escazu, San Jose, Costa Rica

TOLL FREE NUMBER FROM THE USA: 1-877-992-4633

Essential Info

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Key information on Costa Ricas education quality and trends, labor pool and regulations, free trade zone and investment incentives, economic indicators, suppliers and vendors, life in Costa Rica and much more.

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Services Sector


A mature business environment for


complex business processes

Home to the #1 Fortune 500 company
and more than 130 other success stories

We are your best choice for outsourcingin the region

Costa Rica has evolved from transactional functions to multifunctional sophisticated processes including financial analysis, regional centers, software development & IT, and engineering and design, among many other business opportunities.

Today, Costa Rica provides a mature environment for complex business processes and stands as the #1 Exporter of high value added services in Latin America, surpassing Chile, Brazil, Argentina and Peru.

Just take a look at how fast we’re growing:

44xhigher EMPLOYMENt

The employment in this sector is 44x higher than what it was in 2000.

23xmore companies

The number of companies in this sector is 23x higher than in 2000, from 6 to 139.

+40%Productivity increase

Average output per employee increased from $35K in 2005 to $45K in 2014 (+29%)

Exports of high value added services:

Country GDP

Exports of high value added services increased from 1.3% of GDP in 2000 to 6.8% in 2015. (BCCR, 2016)

Exports increase

Value-added service exports increased from 8.95% in 1999 to 46.4%% in 2015 of total services exports. (BCCR, 2016)

Exports of services in Free Trade Zone Regime:

% of total services exportsServices exports

Costa Rica leads value-added service exports in the Latin American region:

Service exports as a percentage of total country’s exports

Service exports as a percentage of total country’s exports

Total service exports per inhabitant

Total service exports per inhabitant

Exports of telecommunications, computer, information, and other services as % of GDP

Exports of telecommunications, computer, information, and other services as % of GDP
DOWNLOAD ALL STATSSource: CINDE based on data from BCCR,
IMF and TradeMap, 2016.

Highlights

#1 Outsourcing City of Latin America: San José, Costa Rica.Top 100 Outsourcing Destinations 2016, Tholons

#2 in TOEFL English tests in Latin America.ETS, 2016

#1 in Innovation in Latin America.WEF 2015-2016

#1 in Security Index in Latin AmericaLatin Business Chronicle 2014

#1 country for future FDI in Central America and the CaribbeanFinancial Times: FDI Intelligence. 2015.

#1 Educational System in Latin AmericaWEF 2015-2016

#1 choice for establishing a Global Business Services Center in Latin AmericaThe Hackett Group, 2013

#1 in Labor-Employer Relations in Latin AmericaWEF 2015-2016

#1 in Business Sophistication in Latin AmericaWEF 2015-2016

What can we do in the services arena? Quite a lot! Explore Business opportunities

Costa Rica offers the right


conditions for service operations

Here are 8 reasons to choose us

  • 1.track record

    We posses a proven track record of a 142 high tech multinational service companies operating in the country.

  • 2.stability

    We are the second most consolidated democracy and second most politically stable country in Latin America, safeguarding long-term investment and reducing risk.

  • 3.constant improvement

    We rely on a highly collaborative and open academia to improve our human capital skills according to market needs.

  • 4.convenience

    We share a time zone and are in close proximity to the USA, with +1000 international flights worldwide weekly.

  • 5.ready for business

    With multiple fully equipped industrial business centers located around the country.

  • 6.fast track immigration

    To ease the process of starting a business, we provide fast track immigration procedures.

  • 7.connectivity

    With 100% redundancy conection through three fiber optic submarine cables.

  • 8.incentives

    And finally, we have the most attractive tax incentives package in Latin America.

Feeling ready to invest? Learn how you can start here

Services Sector executive contacts