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CINDE Costa Rica

Plaza Roble Los Balcones, 4th Floor.
Escazu, San Jose, Costa Rica

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Press Release

Orthodontic Services Company Smile Direct Club to Hire 400 People this Year

MAY 24th 2017

They plan to hire the first 150 people by August 

San José, May 24, 2017. Smile Direct Club, an American company specialized in orthodontic services, has announced an aggressive recruitment plan for this 2017 in which it plans to add 400 more people to its current operation of 160 people in the country.

The company serves as an orthodontic products distribution and services platform for clients in the United States. Currently, the company serves for areas out of Costa Rica: Customer Service, Back Office, Data Entry and Specialists in Digital Orthodontics.

Alexander Mora, Foreign Trade Minister said: "From the Central Government we are very happy to know that Smile Direct is betting on Costa Rica, with plans as ambitious as tripling its current payroll of 160 workers, in terms of one year. It is the talent of our Costa Ricans, with their cultural drive to propose and innovate, which has become one of the main elements of our country offer. In addition, thanks to companies like this, we have been able to position ourselves globally as leaders in the services sector and increase our presence in the main value chains, with highly sophisticated contributions. Therefore, we will continue working to strengthen our investment conditions, in order to remain competitive and continue to be home to many more global companies, such as Smile Direct. " 

Pablo Rojas, Managing Director of Smile Direct Costa Rica, explained "our customer service department works in 4 different channels of communication, chat, email, text messages and calls, for this group we occupy people with a high level of Oral and written English, with some level of experience in customer service preferably. Our Back Office and Data Entry group requires personnel who have worked doing data processing and desirably staff who have worked in the processing of medical insurance for the North American market and finally for our Department of Digital Orthodontics we need either dentists, dental technicians or people who have already worked in digital orthodontic systems. The company has found excellent employees in all the profiles ".

Jorge Sequeira, Managing Director of CINDE, commented "The services sector continues to show its dynamism in the country. Thanks to companies like Smile Direct Club more Costa Ricans have quality and well-paid job opportunities. Only the previous year 8,381 jobs were generated in this sector impacting thousands of Costa Rican families. " 

Those interested in applying to a position within the company, can go to smiledirectclub.com/careers  

Thanks to the quality of the human talent found in the country Smile Direct Club is evaluating the expansion of its operations to other IT areas that support its operation, focused on development, support and infrastructure. 

To date the company has invested around half a million dollars and expects to double that investment by August. 

About Smile Direct Club
Our main office is in Nashville, Tennessee. The company decided to bring together different elements present today and create an innovative platform to provide the service, instead of the traditional distribution channels of orthodontic products through Orthodontists and General Dentists. Our company started as a venture, our founders who are two people under 30, saw an opportunity and managed to innovate a market with a different distribution method, we are happy to be able to carry a smile to our customers taking such an important product at prices accessible to so many people.

For more press information 

Carlos Morales
CINDE
2201-2830