Worldwide Leader in BPO and KPO service industry
Motif Plans Expansion in Costa Rica
Company will invest $2.5 million and generate 1000 jobs.

San José, Costa Rica, December 11th, 2009

Motif Inc., a leading U.S. based BPO and KPO Service Company that provides Customer Support, Back Office Processing, Research and Analytics, and Online Fraud Prevention services to Fortune 500 companies, has announced plans to set up a 500 seat service center in Costa Rica. The company will invest $2.5 million in this center that will begin operating in January 2010, with a 100 seat program to provide voice and email Customer Support to a leading online travel company.

The Costa Rica center will become part of Motif’s network of global delivery centers in India and the Philippines. The state-of-the-art center will offer bilingual support in English and Spanish, provide location redundancy and a marked increase in Motif’s global capacity to serve its fast-growing international customer base.

Motif’s President and CEO, Chris Meneze, indicated that “This is a significant milestone in Motif’s history – Our new Costa Rica center expands our international footprint and language capabilities, while positioning Motif for further growth.”

The Aftercare Director of the Costa Rican Investment Promotion Agency (CINDE), Vanessa Gibson, pointed out that “Costa Rica has been consolidating its position as a near shore destination by combining efficiency, quality and productivity for companies of the services sector such as Motif”.

Motif to hire 100 people before the end of the year

The company started hiring its first employees last month and is looking to fill the rest of the positions by the end of the year by hiring 100 people before December 2009. Motif will be hiring for positions including customer service agents, supervisors and management.

The international company will be a part of the 83 companies of the services sector already in the country. These companies, together, employ more than 24,000 Costa Ricans.

About Motif
Motif, Inc. was founded in the year 2000 and is headquartered in California, USA. Motif is a leading BPO and KPO service provider with delivery centers in India, the Philippines, and Costa Rica. The company serves Fortune 500 and niche market leaders. Motif’s A-list customers include global leaders in ecommerce, online retail, online travel, online payment services, and life sciences. The company supports its services with its proprietary Autonomics framework. Autonomics leverages Knowledge Management through technology enablers to deliver enhanced value to customers.
For further information, please visit Motif’s website www.motifinc.com